Benefits:
Health insurance
Paid time off
SERVPRO of Hardin/LaRue Counties is hiring a Receptionist/Dispatcher!
Benefits
SERVPRO of Hardin/LaRue Counties offers:
Competitive compensation
Superior benefits
Career progression
Professional development
And more!
As the Recptionist/Dispatcher you will assist with answering the phones and scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
Answer phones and respond to customers with compassion and professionalism.
Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
Collaborate and assist with other departments, as needed
Position Requirements
High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior receptionist/dispatch experience preferred
Ability to multitask and to remain detail orientated
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.