Receptionist/Dispatcher

SERVPRO of Hardin/Larue Counties

Receptionist/Dispatcher

Owensboro, KY
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    SERVPRO of Hardin/LaRue Counties is hiring a Receptionist/Dispatcher!

    Benefits

    SERVPRO of Hardin/LaRue Counties offers:

    Competitive compensation

    Superior benefits

    Career progression

    Professional development

    And more!

    As the Recptionist/Dispatcher you will assist with answering the phones and scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!

    Key Responsibilities

    Answer phones and respond to customers with compassion and professionalism.

    Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team

    Review and maintain the scheduling software so that appropriate teams are routed accordingly

    Perform detailed and accurate data entry

    Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications

    Collaborate and assist with other departments, as needed

    Position Requirements

    High school diploma/GED (preferred)

    At least 2 years of customer service and/or office-related experience

    Prior receptionist/dispatch experience preferred

    Ability to multitask and to remain detail orientated

    Knowledge of local geographical area is preferred

    Must be knowledgeable in relevant computer applications

    Skills/Physical Demands/Competencies

    This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.