Company Profile

A well-established and fast-paced door, millwork, and window company is seeking a dedicated Receptionist / Data Entry professional to join their team. This company is known for its strong values and people-first approach, with a core purpose centered on creating a positive daily experience for both customers and employees.

Their mission is simple and clear: to deliver high-quality doors, windows, and millwork—complete and on time—to residential homebuilders. With a team-oriented, family-friendly culture, they prioritize employee satisfaction and retention, reflected in the fact that many team members have been with the company for over five years—and some for more than a decade. Regular employee appreciation events, such as monthly luncheons and annual celebrations, are part of their culture.

The ideal candidate has experience in customer service, handling multi-line phone systems, and a foundational understanding of accounts payable. They’re looking for someone organized, eager to learn, and ready to grow with the team.

Responsibilities and Duties

• Responsible for answering the phones and directing calls to the correct person
• Greeting and directing customers and vendors when they come into our facility
• Help Will-Call customers with their paperwork
• Breakdown and input invoicing paperwork for purpose of billing customers
• Data Entry assistance for different departments

Required Skills

• Must have customer service experience
• Professionalism with dealing with vendors, coworkers and customers
• Must possess strong team building, interpersonal and problem-solving skills
• Detail oriented, good organizational skills and able to multi-task
• General computer skills and knowledge of office equipment (10-key, copier, phones, etc.)

Benefits

• Medical, Dental and Optical Insurance for Employee and Family (we have two plans to choose from /pricing depends on plan chosen) available after 60days
• Short term disability available after 60 days / Long term disability carried on all employees at NO CHARGE to the employee
• $50,000 life insurance policy on all employees (as long as they are employed with West Pac) at NO CHARGE to the employee. Optional additional life insurance offered at a reduced rate.
• 401K (both pre-tax and ROTH style accounts offered), available after 60days
• Profit sharing (qualify after working a year / paid out in December as long as we have a profit / can be put towards 401K)
• Major Holidays paid
• An employee will begin to earn and accrue PTO on the first day of employment and is eligible to use accrued PTO beginning on the 90th calendar day of employment. The amount of PTO earned is based on your length of employment as follows: