Flowly Solutions is actively hiring an experienced receptionist for our clerical team.
This is a full time position with room to grow within the business. The schedule will be Monday through Friday, no weekend work will be required. You must be available for potential overtime if it is needed.
In this role, you will be the face of the company. The position will involve greeting walk in-customers, receiving incoming calls and directing them to the correct point of contact. You will also be answering any questions they might have through email or over the phone. Fantastic phone communication skills are pertinent to be successful in this position.
We are a relocation business specializing in moving, assembling and repair. We offer a variety of other services as well.
Responsibilities:
- Receiving all incoming calls and directing them to the person they need to speak to
- Assisting them with any questions or concerns they might have
- Taking detailed notes on each call and maintaining internal records
- Responding to customer emails and helping find solutions to their problems
- Communicating directly with your office team members and the office manager
- Learning company specific software and using it effectively
- Assisting in other areas of the office if it is required
- Developing an understanding of our services to effectively communicate them
- Contacting your manager for assistance is you are unable to solve a problem
Qualifications:
- Prior experience working in an office or clerical setting is preferred but it is not required
- Strong phone communication skills and the ability to communicate clearly
- Remaining professional at all times
- Computer literacy and the ability to type effectively
- Reliable transportation to work
- No formal education is required
Benefits:
- Competitive pay and bonuses are offered for high performing employees
- Pay range from $20.00 - $23.00 per hour depending on experience
- Competitive medical and dental insurance plans
- 401k retirement plans
- Holiday Pay
Flowly Solutions is an EEO - equal opportunity employer