Fort Worth STEAM Academy (FWSA) is launching a tuition-free public charter middle school in East Fort Worth, opening August 2026. Our mission is to prepare every student for success in high school, college, and career through a rigorous STEAM-focused education, a joyful culture of high expectations, and strong community partnerships. As a founding team member, you won't just take a job—you'll help build a safe, structured, joyful school where curiosity and excellence thrive.
The Receptionist serves as the first point of contact for families, students, staff, and visitors—ensuring front office operations are welcoming, accurate, and secure so instructional time is protected. This role manages visitor entry, supports attendance and records processes, and assists with enrollment and family communication systems.
Reports to: Dean of Operations
Directly Manages: None
Location: Fort Worth, TX (on-site)
Compensation: Hourly (non-exempt; eligible for overtime in accordance with the Fair Labor Standards Act)
Schedule: Full-time, school calendar; some evenings/weekends during recruitment season
Anticipated Start Date: March 2026
This is a rare opportunity to help build a safe, structured, joyful public charter middle school where rigorous STEAM learning thrives. We're seeking teammates who live our values daily and turn them into student results.
Achievement: Set clear goals, follow through on systems, and ensure accuracy in all front office operations.
Teamwork: Collaborate across roles, communicate clearly with families and staff, and contribute to a positive team environment.
Continuous Improvement: Seek feedback, refine systems, and improve efficiency and service quality over time.
Innovation: Anticipate needs, solve problems proactively, and strengthen systems that support families and staff.
Greet and assist all visitors promptly and professionally; maintain a welcoming and organized front office environment.
Answer and route phone calls and messages accurately and efficiently.
Operate visitor management systems: verify identification, issue badges, maintain logs, and follow campus safety procedures.
Manage mail, deliveries, and front office supplies; ensure equipment (copier, phone, etc.) is operational.
Support daily attendance processes, including absence follow-up and documentation.
Issue and track tardy and early dismissal records in coordination with campus systems.
Maintain accurate records and ensure timely data entry aligned with campus and PEIMS requirements.
Support prospective and enrolling families with applications, registration documents, and next steps.
Verify completeness of enrollment documentation (e.g., residency, immunizations, prior records).
Maintain accurate records of family communication and enrollment progress.
Provide responsive, professional service to families in person and via phone/email.
Support bilingual communication when applicable (Spanish/English preferred).
Respond to inquiries within established timelines and escalate concerns appropriately.
Protect instructional time by managing interruptions and prioritizing urgent needs.
Maintain confidentiality of student and staff information in accordance with FERPA.
Support campus-wide systems and procedures as directed by school leadership.
High school diploma or equivalent.
1–2+ years of administrative, front office, or customer service experience (school setting preferred).
Strong communication skills with professional phone and in-person etiquette.
Proficiency with Google Workspace and standard office technology; ability to learn school-based systems (SIS, CRM, visitor management tools).
Strong organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment.
Ability to maintain confidentiality and handle sensitive information appropriately.
Commitment to FWSA's mission and values.
Experience in a Texas public or charter school setting.
Familiarity with PEIMS, student information systems, or attendance systems.
Bilingual Spanish/English.
This position is classified as non-exempt under the Fair Labor Standards Act and is eligible for overtime compensation in accordance with applicable laws.
Employment with Fort Worth STEAM Academy is at-will , meaning either the employee or the organization may terminate employment at any time, with or without cause or notice, in accordance with Texas law.
Fort Worth STEAM Academy is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, or any other protected status under applicable law.