Receptionist/Front Desk Specialist (Private Practice Medical Clinic)
Benefits:
401(k) matching
Employee discounts
Paid time off
Training & development
Wellness resources
401(k)
Competitive salary
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Employee Discount
Paid Time Off
Job Summary
We are seeking a Medical Receptionist to join our team! As a Medical Receptionist, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Our ideal candidate will be able to use their skill set to assist in providing quality care and ensure that our clinic runs smoothly. We are looking for a team player that can multitask, be non-judgemental & empathetic, and understands the importance of providing the highest quality of care to our patients every time. This job may also include training as a Medical Assistant on a case-by-case basis at the sole discretion of the employers business needs.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Maintain comprehensive medical records, as needed
Strictly adhere to HIPAA standards
Respond to emails, faxes, phone calls pertaining to scheduling appointments and/or answering patient questions.
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous medical office experience required
Medical assistant certification (preferred)
Bilingual