Receptionist - Front Desk

WILDEMAN AND OBROCK, CPA'S, PC

Receptionist - Front Desk

Harrisburg, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Flexible schedule

    Health insurance

    Paid time off

    We are seeking a professional, personable, and client-focused Receptionist to be the welcoming face of our office. This role is ideal for someone who takes pride in creating a positive first impression, enjoys interacting with people, and builds familiarity with clients over time. You will serve as the first point of contact—both in person and over the phone.

    Qualifications/Responsibilities:

    Excellent communication and customer service abilities

    Consistently maintains a professional appearance and demeanor

    Administrative and secretarial experience preferred

    Ability to demonstrate team work productively and work independently as needed

    Efficiently prioritize tasks and exercise time management

    Computer and office – Word, Excel, Access Database, Adobe Acrobat

    Duties include but are not limited to:

    Greet clients, visitors, and staff with a courteous and professional demeanor

    Answer, screen, and direct incoming calls and inquiries appropriately

    Build relationships with regular clients and become familiar with them by name

    Keep the front desk area tidy, organized, and presentable

    Some minor data entry

    Utilizing office equipment such as copier, scanner, fax machine, postage machine

    Process incoming/outgoing mail

    Office organization and upkeep

    Manage physical client filing system in coordination with client database management software

    Handling electronic documents through secure firm portal in pdf format