Benefits:

Bonus based on performance

Dental insurance

Paid time off

Profit sharing

Vision insurance

West Michigan's largest private music lesson school is now hiring a full-time front desk team member (38-40 hrs/week) to work at our Grand Rapids location and occasionally at our Jenison location. This Student Service Coordinator will perform a variety of tasks under the supervision of the school Student Experience Manager and Operations Manager.

If you love people, if you love kids, if you have a passion for doing a good job, then this Receptionist/Front Desk Team Member job is for you.

$18-20 per hour with raises based on performance evaluations, 80 hours of PTO (paid time off) annually, bonuses and profit sharing program.

We offer 100% company paid vision, dental, and life insurance benefits.

Must be willing to work as needed at both locations, nights and weekends required.

Knowledge of music and/or playing an instrument is not required.

RECEPTIONIST/FRONT DESK TEAM MEMBER SCHEDULE: 40 hours

The current available work schedule includes a Sunday noon-5 and Monday-Thursday 1-9 shifts. Great position for someone who has a lot of flexibility, doesn’t mind evening and weekend work, and is looking for a high paying position.

RECEPTIONIST/FRONT DESK JOB DUTIES:

Answering phones (Looking for the GOLDEN VOICE, one that sounds amazing on the phone with a great tone and excitement for our customers.)

Managing details (Requires a great memory.)

An ability to sell yourself as well as selling our services as the best music lesson experience in West Michigan. (Looking for a people person.)

Note: If you do not like sales, please do not apply. Selling our school on the phone to potential clients is part of this position.

Registering clients

Processing paperwork

Cleaning

Communicating with teachers, staff and clients.

Daily interaction with kids and their parents.

Providing over-the-top customer service to everyone who walks through the Academy doors, making them feel welcomed, heard, and appreciated.

Scheduling needs for 800 students and more than 40 teachers. High attention to detail and strong communication skills are necessary. (Experience with Google products is preferred)

Ability to follow directions, multi-task, meet deadlines, and achieve monthly registration goals.

Independent problem solving

Keeping the overall appearance and look of the Academy consistent with the image and culture of the Academy.

RECEPTIONIST/FRONT DESK IDEAL QUALIFICATIONS/EXPERIENCE:

Restaurant,

Hospitality

Retail

Medical office

Veterinarian office

Salon

Any position that is fast paced, with a lot of interaction with the public.

IDEAL TRAITS:

· People person

· Great memory

· Good with Microsoft office and Google products

· Great phone skills

· Ability to work alone

· Ability to multi task and keep up with lots of details

· Manage a fast paced environment

Hours: Must have some evening and weekend availability

Position Close Date: Open until filled - PLEASE DO NOT CALL OR EMAIL REGARDING YOUR SUBMISSION: Doing so will remove you from consideration.