Benefits:
Pay that reflects your experience and dedication
Flexible part-time schedule (no nights or weekends)
Help grow a trusted brand that homeowners love
Mentorship from the business owner – get hands-on insight & coaching
401(k)
401(k) matching
Bonus based on performance
Free uniforms
Are you a confident communicator with a collaborative mindset and a flair for marketing? Do you thrive in a fast-paced environment and enjoy being part of a team that’s building something great? If so, this is your chance to grow with a locally respected, high-rated company.
Who We Are
At Handyman Connection of South Shore, we’ve spent 7 years delivering top-quality craftsmanship and personalized service across the South Shore. As a locally owned and operated business, we’re proud of our 4.8-star Google rating and loyal customer base—over half of our work comes from repeat clients.
What You’ll Do
As our Customer Service Representative (CSR), you’ll be the go-to connection point between homeowners and our skilled team of 15–20 craftsmen. You’ll manage job scheduling, customer communication, and day-to-day office operations—all while helping us grow our brand through creative marketing support.
Key Responsibilities
Coordinate home improvement projects from start to finish
Manage scheduling, phone calls, job tracking, and billing
Serve as the communication hub between clients and craftsmen
Support marketing initiatives (social media, promotions, local outreach)
Help manage CRM tools and maintain accurate digital records
Provide a welcoming and professional voice for our customers
Ensure the office environment runs smoothly and efficiently
You’ll Succeed If You…
Are a natural communicator with strong written and phone skills
Thrive in a team-first culture where collaboration is key
Have marketing instincts and enjoy being creative
Can handle a fast-paced day and juggle multiple tasks with ease
Are confident with Microsoft Office tools (Outlook, Excel, Word, PowerPoint) and CRM systems
Have experience in customer service, inside sales, or administrative roles
Bonus: Have knowledge of home improvement or light remodeling
What You’ll Get
Competitive hourly pay, based on experience
Flexible part-time schedule (no nights or weekends)
Opportunity for full-time growth as the business expands
A modern, socially distanced office space in Hanover, MA
A tight-knit, supportive team who values your ideas
Business casual dress and a professional-yet-friendly work vibe
On-the-job training and continuous support
The chance to make a real impact in a growing local company
Why Join Us?
We’re not just another home improvement company. We’re a customer-first, team-driven business with a mission to provide excellent service and top-notch craftsmanship. If you're motivated, detail-oriented, and excited about helping a business grow through great communication and marketing, we want to meet you.
Apply Today Be part of a trusted brand and help us take Handyman Connection of South Shore to the next level. Let’s build something great—together.
Be sure to visit our website and Google our business to see what our customers say about our work.
Check us out on the web at: www.handymanconnection.com/south-shore/