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Receptionist /Office Assistant

HealthSource Chiropractic of Redmond WA

Receptionist /Office Assistant

Bothell, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Paid time off

    Training & development

    Wellness resources

    About Us

    We are a fast-paced, high-energy chiropractic and progressive rehab clinic dedicated to helping people get out of pain and back to doing what they love. As part of HealthSource — the nation’s largest chiropractic and rehab franchise network with more than 140 clinics — we combine the strength of a proven business model with the excitement and autonomy of a locally owned practice. Our corporate office provides powerful systems and ongoing weekly training for all team members.

    About You

    You’re energetic, friendly, and love to learn new skills. You thrive in a busy, team-oriented environment and enjoy connecting with people. You have strong communication and computer skills, and take pride in doing things right the first time.

    You’ll be a great fit if you:

    Love meeting new people and making them feel welcome

    Are dependable, detail-oriented, and proactive

    Bring a positive attitude and contagious enthusiasm

    Enjoy being creative (social media, community events, or patient engagement)

    Handle multitasking well in a fast-paced setting

    Build trust and strong professional relationships with ease

    Have reliable transportation

    What You’ll Do

    As our Front Desk Receptionist & Office Assistant, you’ll be the friendly face and voice of our clinic — ensuring each patient’s visit is smooth, efficient, and positive.

    Patient Experience & Coordination

    Greet and check in patients warmly and professionally.s

    Answer calls, texts, and messages with a helpful, upbeat attitude.

    Confirm appointments, follow up, and handle rescheduling with ease.

    Cleary explain services, policies, and next steps.

    Help keep the flow smooth between front desk, rehab and doctor

    Coordinate appointment calendars for multiple providers.

    Administrative & Financial Support

    Create and review financial worksheets with patients

    Verify insurance, process claims and payments, collect co-pays, and manage balances

    Maintain accurate and organized electronic health records (EHR) with up-to-date patient information

    Support doctors and clinic director with daily operations

    Contribute to marketing and community outreach projects

    Office Organization & Rehab Assistance

    Keep the front desk and waiting area clean and inviting

    Replenish office and patient materials as needed

    Assist with light housekeeping and sanitization

    May assist rehab staff with basic patient setup and exercise station preparation

    Qualifications

    High school diploma required; associate degree preferred

    Prior experience in chiropractic, medical, or wellness office a plus

    Strong customer service and communication skills

    Excellent organization, reliability, and attention to detail

    Proficiency with Microsoft Office and scheduling software

    Comfortable learning new systems and technologies

    Social media or marketing experience a plus

    Teachable attitude and commitment to continuous improvement

    Compensation & Benefits

    $22–$30+/hour depending on experience

    Paid Time Off

    Sick leave

    Monthly performance bonus

    Paid training including HealthSource University

    Supportive, fun, and wellness-focused team environment

    Free chiropractic care and wellness services

    Employee discounts