Receptionist / Operations Assistant

Reliant Solutions, LLC

Receptionist / Operations Assistant

Eugene, OR
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Paid time off

    Join Our Team!

    We would love to have you join our team at Ameriprise Financial! We offer a competitive wage, robust time-off policy, paid holidays, bonuses, retirement program, and much more. Our focus is on comprehensive financial planning. We get to know our clients on a personal level and maintain a high degree of trust, which allows for deeper conversations about their future financial decisions.

    The Receptionist / Operations Assistant position helps conduct the smooth operation of a professional and friendly financial planning office. This role combines front desk reception duties with aspects of digital marketing, bookkeeping, and office administration.

    Responsibilities:

    Create a welcoming first impression for clients when they visit the office or call in

    Manage digital marketing and social media posts

    Utilize Salesforce and internal company reports to help advisors run more efficient practices

    Deposit checks into client accounts and scan documents to client files

    Text or email appointment reminders and greet clients upon arrival

    Maintain an incoming mail log and process outgoing mail

    Maintain a clean and organized office space including break room/kitchen

    Adhere to compliance standards

    Coordinate community service and client appreciation events and gifts

    Perform basic bookkeeping tasks and maintain accurate financial records

    Manage the office budget, including tracking expenses and reporting variances

    Required Qualifications:

    Excellent interpersonal skills

    A desire to improve processes

    A high degree of comfort with technology

    Attention to detail

    Experience or aptitude in bookkeeping and budget management

    What We Offer You:

    Competitive base pay

    Bonus pay

    Paid Vacation

    Paid Holidays

    401(k) Retirement Saving Plan

    Employee Assistance Program (EAP)

    Monthly health care stipend

    Job Type: Full-time

    Work Location: In person (no remote work)

    Benefits:

    401(k)

    401(k) matching

    Employee assistance program

    Paid time off

    Schedule:

    8 hour shift

    Monday to Friday

    Supplemental Pay:

    Bonus pay

    Education:

    High school or equivalent (Preferred)

    Experience:

    Customer service: 1 year (Preferred)

    Bookkeeping or budget management: 1 year (Preferred)