Job Description
Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detail-oriented, able to handle a multi-line phone system, and multi-task in a fast-paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations.
Responsibilities:
Obtains and enters new patient demographics; updates patient information, as necessary in the computer system to maintain accuracy for billing.
Obtains insurance information; as required by office policies.
Verify insurance benefits/obtain authorizations as needed to process patient for services
Collects all co-pays and balances, as required by office policies.
Reviews all forms for accuracy and completion according to office policies.
Schedules patient appointments at check-out.
Answers phones and transfers to appropriate staff.
Maintains a clean and orderly waiting area.
Adheres to HIPAA regulations and guidelines.
Completes additional tasks to assist the Director and Practice Manager as necessary.
Qualifications
Additional Information