Receptionist - Post-Closing Assistant

Bonita Title, Inc.

Receptionist - Post-Closing Assistant

Fort Myers, FL
Full Time
Paid
  • Responsibilities

    Are you the kind of person who smiles when you answer the phone, keeps a tidy desk even on your busiest day, and loves making a great first impression? If so, we’d love to meet you. At Bonita Title, we’re looking for a warm, poised, and detail-oriented professional to be the face (and voice) of our office. As our Receptionist / Post-Closing Assistant, you'll set the tone for every client experience and keep our front office operating smoothly — all while managing multiple tasks with grace and professionalism. Responsibilities: Client Experience & Front Office Duties: • Answer all incoming phone calls promptly and with a friendly, professional tone. • Greet guests with warmth and make them feel comfortable. • Escort clients to conference rooms and offer refreshments when appropriate. • Verify wire instructions with clients to ensure security and compliance. • Create a clean, organized, and welcoming front desk environment at all times. • Communicate with empathy and positivity, even under pressure. Administrative & Escrow Support: • Enter new real estate contracts into our title system with complete accuracy. • Track escrow deposits and assist with basic escrow accounting entries. • Maintain organized, audit-ready files throughout the closing lifecycle. • Provide support to closers with any documentation or file prep they need. Post-Closing Responsibilities: • Scan, mail, and FedEx signed documents promptly and correctly. • Organize and archive closed file packages in accordance with company procedures. • Ensure all critical documents are accounted for and correctly filed. Traits of a Top Performer • You smile when you speak — even over the phone. • You’re naturally helpful, detail-obsessed, and hospitality-driven. • You like routine tasks and know that doing them well makes a huge difference. • You stay composed and polite, even when things get busy or unpredictable. • You understand that accuracy matters just as much as friendliness. Qualifications: • High school diploma or GED required -- some college preferred • Administrative support, secretarial, and clerical experience required • Exceptional problem solving, customer service, time management, and communications skills • Microsoft office experience required, escrow software experience preferred • Minimum 2-3 years of previous experience as a residential or commercial escrow assistant Compensation: $18 - $25 hourly

    • Client Experience & Front Office Duties: • Answer all incoming phone calls promptly and with a friendly, professional tone. • Greet guests with warmth and make them feel comfortable. • Escort clients to conference rooms and offer refreshments when appropriate. • Verify wire instructions with clients to ensure security and compliance. • Create a clean, organized, and welcoming front desk environment at all times. • Communicate with empathy and positivity, even under pressure.Administrative & Escrow Support: • Enter new real estate contracts into our title system with complete accuracy. • Track escrow deposits and assist with basic escrow accounting entries. • Maintain organized, audit-ready files throughout the closing lifecycle. • Provide support to closers with any documentation or file prep they need.Post-Closing Responsibilities: • Scan, mail, and FedEx signed documents promptly and correctly. • Organize and archive closed file packages in accordance with company procedures. • Ensure all critical documents are accounted for and correctly filed.Traits of a Top Performer • You smile when you speak — even over the phone. • You’re naturally helpful, detail-obsessed, and hospitality-driven. • You like routine tasks and know that doing them well makes a huge difference. • You stay composed and polite, even when things get busy or unpredictable. • You understand that accuracy matters just as much as friendliness.