Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Receptionist / Production Assistant

CRDN – Contents & Textile Restoration Full-Time | Monday–Friday

About Us CRDN specializes in contents and textile restoration for homeowners affected by fire, water, and other property losses. We work closely with insurance carriers, contractors, and homeowners to restore personal belongings with care and professionalism. We are growing and looking for a dependable and friendly Receptionist / Production Assistant to support our office and production teams.

Job Summary The Receptionist / Production Assistant is the first point of contact for our company. This role supports incoming calls, customer service, scheduling, job documentation, and light production tasks. If you enjoy helping people, staying organized, and working in a fast-paced, team-oriented environment, this is the role for you.

Key Responsibilities

Customer Service & Reception

Answer incoming calls and route them to the correct department

Interaction with customers, adjusters, and contractors

Respond to customer inquiries and provide basic job status updates

Office & Production Support

Create job folders, labels, inventory sheets and maintain customer files

Prepare new job and delivery/pickup paperwork

Assist with scheduling pickups, deliveries, and pack-outs

Upload documents, notes, and photos into job files

Update production boards and workflow reports

What We’re Looking For

Previous receptionist, customer service, office admin, warehouse office, or restoration experience is a plus

Strong communication and customer service skills

Comfortable multitasking and working in a busy environment

Basic computer skills (Outlook, PDFs, Excel, Microsoft 365)

Willing to assist in production areas as needed (light lifting up to 25 lbs)

Dependable, professional, and organized

Why You’ll Love Working Here

Supportive team environment

Opportunity to learn the contents restoration industry

Fast-paced, meaningful work helping families recover from property disasters

Stable Monday–Friday schedule

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location: In person Schedule

Full-time

Monday–Friday