Benefits:

Bonus based on performance

Employee discounts

Training & development

Benefits/Perks

Competitive Hourly Pay

Career Growth Opportunities

Fun and Energetic Environment

Discount on Products and Services

Job Summary

We are seeking a welcoming, organized, and proactive Receptionist to join our team!

As the receptionist/concierge for our busy salon, you will be the first point of contact for our guests. As the welcoming face of the salon, you will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their salon visits. The ideal candidate has a cheerful disposition, excellent communication, computer skills, and is capable of multitasking.

Responsibilities

Greet guests with genuine warmth as they arrive at the salon offering them beverage options

Manage front desk operations: check ins/outs, schedule appointments, confirmations and follow up.

Assist with administrative tasks: answering calls/emails, updating client records.

Handle point-of-sale transactions (cash, credit), issue receipts, and assist with retail product sales.

Maintain a neat, well-stocked reception area—tidying brochures, displays, towels, and inventory.

Support salon marketing efforts: share info about services, promotions, and gift cards; collect customer feedback.

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

Two or more years of customer service experience is preferred

Previous experience as a receptionist is preferred

Excellent communication skills with a focus on customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Familiar with Excel/Microsoft Word

Excellent multi-tasking skills

Sales background