Receptionist/ Salon Coordinator

Studio 22 Salon & Spa

Receptionist/ Salon Coordinator

Rochester, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Flexible schedule

    Paid time off

    Front Desk Coordinator – Salon & Spa

    We are seeking a professional, motivated, and personable Front Desk Coordinator to join our upscale salon and spa team. This is not just a front desk position — it is a key role in ensuring the smooth daily operation of our business and delivering an exceptional client experience.

    The ideal candidate will demonstrate strong leadership, organization, and customer service skills, with the ability to manage multiple priorities in a refined, fast-paced, and client-focused environment.

    Key Responsibilities

    Warmly greet and assist every guest, providing an exceptional and welcoming first impression

    Manage the salon and spa appointment schedule with accuracy and efficiency

    Communicate clearly and professionally with clients regarding services, scheduling, and follow-ups

    Handle payments, process transactions, and maintain accurate financial records

    Maintain the cleanliness, organization, and visual appeal of the reception and retail areas

    Support management and service providers with administrative and operational needs

    Assist clients with product recommendations and service information

    Participate in marketing initiatives, special events, and client appreciation efforts

    Uphold the salon and spa’s professional standards at all times

    Qualifications

    Minimum of 1–2 years of experience as a receptionist, front desk coordinator, or client service representative (salon, spa, or hospitality experience preferred)

    Excellent communication and interpersonal skills with a strong customer service focus

    Proficiency in salon/spa scheduling software and general computer applications

    Working knowledge of Microsoft Word and Microsoft Excel

    Familiarity with editing and updating website content is strongly preferred

    Highly organized, detail-oriented, and comfortable multitasking in a busy environment

    Professional appearance, positive attitude, and team-oriented mindset

    Ability to work a flexible schedule, including evenings and weekends

    We Offer

    Flexible scheduling options

    Paid Time Off (PTO)

    Ongoing professional training and development

    Opportunities for career growth and advancement within the salon and spa

    This is an excellent opportunity for someone who takes pride in creating a welcoming, organized, and professional atmosphere — and who is looking to build a long-term career within the beauty and wellness industry.