Benefits:

Free Friday Breakfasts

A positive and collaborative work environment

Company work truck is provided

Competitive salary

Health insurance

Paid time off

Training & development

Receptionist / Scheduling Coordinator Full-Time | Monday–Friday | Fast-Paced Work Environment Location: Generator Supercenter of Western Mass, 1285 Riverdale St. West Springfield MA 01089

Powering Peace of Mind Generator Supercenter, Inc. is North America’s #1 Generac dealer. Our team is committed to delivering reliable, efficient, and innovative energy services that protect homes and businesses during power outages. As we continue to expand, we’re looking for a detail-oriented Receptionist / Scheduling Coordinator to keep our projects on track and our clients connected.

Position Summary

The Receptionist / Scheduling Coordinator plays a vital role in our business. As the first point of contact for our company, you must warmly welcome our customers and understand our products. You will also support our construction and installation operations. This position is responsible for managing daily job schedules, coordinating materials, tracking project progress, and supporting subcontractors and permit workflows. You'll work closely with construction superintendents, project managers, subcontractors, and vendors to ensure timely project completion and smooth operations.

Key Responsibilities

Scheduling & Coordination:

· Answering incoming phone calls and making outbound calls when necessary

· Creating and maintaining daily and weekly sales schedules for sales staff

Creating and maintaining daily and weekly construction and installation schedules based on field and project management inputs

Coordinating subcontractor activities and material deliveries to align with project timelines

Scheduling inspections, permitting appointments, and commissioning activities

Monitoring project progress and adjust schedules as needed to meet deadlines

Project Support & Documentation:

Setting up new jobs and ensuring proper documentation is uploaded and maintained

Assisting in preparing change orders, payment applications, and subcontractor agreements

Ensuring site documentation, permit, and task lists are up to date and completed

Submitting permit applications

Helping manage close-out procedures for completed projects, including permit resolution and task list sign-off

Communication & Team Collaboration:

Participating in regular project meetings to review progress, identify delays, and resolve scheduling conflicts

Maintaining clear, professional communication with all internal and external stakeholders

Additional Duties:

Supporting vendor negotiations and assist with estimating during the bid process

Providing administrative support to project and construction teams as needed

Communicating with customers on status and projected timelines

Making outbound calls to set sales appointments

Ensuring the reception area is tidy and presentable, with all necessary stationery and material (e.g., brochures, forms)

Performing other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Qualifications

High school diploma or GED required; associate degree or trade school certification a plus

Previous experience in scheduling, construction coordination, project administration, or electrical service coordination

Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, Project)

Experience with work order systems and documentation control tools

Excellent communication, organization, and multitasking skills

Strong attention to detail and ability to meet deadlines in a fast-paced environment

Motivated self-starter with strong interpersonal skills

Experience coordinating with subcontractors, vendors, and inspectors

Preferred Skills:

Knowledge of residential or commercial generator installation processes

Construction industry experience, particularly in electrical or energy services

Familiarity with permitting and inspection coordination

Familiarity with electrical systems (AC/DC)

Why Work at Generator Supercenter?

Be part of a national leader in energy solutions and backup power systems

Support meaningful projects that bring peace of mind to customers during power outages

Work in a collaborative, growth-oriented environment

Opportunity for advancement in a growing and innovative company

Apply today to join Generator Supercenter as a Scheduling Coordinator and help us keep projects on track and homes powered when it matters most.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.