Receptionist

Suvarna

Receptionist

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Front-of-House Lead / Receptionist

    SUVARNA Chiropractic — Chicago, IL

    At SUVARNA, the front desk isn’t just a desk — it’s the heartbeat.

    The welcome mat. The grounding breath before the adjustment.

    The place where patients exhale and think, “okay, I’m safe here.”

    We’re looking for someone who can hold that energy with both hands —

    a warm, organized, quick-thinking front-of-house lead who keeps the flow clean, the schedule humming, and the vibes high.

    If that sounds like your kind of magic, keep reading.

    ✨ What You’ll Do (aka: The Flow You’ll Hold)

    • Be the first touchpoint of the SUVARNA experience

    Greet patients with presence, warmth, and that “don’t worry, I’ve got you” energy.

    • Master the schedule like it’s choreography

    Manage appointments across two providers, peak hours, and a busy Tuesday–Saturday flow.

    • Keep the nervous system of the practice regulated

    Handle check-ins, check-outs, reschedules, missed visits, and all the invisible threads that create a seamless clinic rhythm.

    • Insurance Verification & Patient Setup

    Run benefits for chiropractic, acupuncture, massage/manual therapy, DME, co-pay visits — always with correct SUVARNA coding and profile setup (your future self will thank you).

    • Cash + Insurance Financial Flow

    Take payments, manage package credits in Square, track memberships, and help patients understand their care plans.

    • Communication Anchor

    Text, call, and email patients with clarity and kindness. Keep the energy light, the boundaries firm, and the follow-up impeccable.

    • Assist With Clinical Flow

    Prep rooms, support providers between patients, keep supplies stocked, keep the space clean, calm, and aligned.

    • Run Important Daily Reports

    End-of-day reconciliation, insurance flags, charge flags, schedule audits, missed-visit follow-ups, outstanding balances — the backbone stuff that keeps the practice thriving.

    • Systems + Structure

    Follow and uphold SUVARNA’s workflows, SOPs, and energetic standards. Bring structure where needed. Spot inefficiencies and help us evolve.

    ✨ Who You Are

    • Warm, patient-centered, and naturally calming

    • Organized in your bones — details don’t scare you

    • Fast-paced but not frantic; grounded and adaptable

    • A communicator who can hold boundaries without losing softness

    • Tech-friendly (Square, EHRs, texting apps, email, spreadsheets)

    • Punctual + reliable — because the whole practice dances with your timing

    • Loves wellness, holistic care, and a space with heart

    • Doesn’t crumble when life gets busy — you regulate the room

    Bonus points if you’ve worked in a chiropractic, medical, spa, or wellness setting.

    Extra bonus points if you understand insurance vocab (copays, deductibles, allowable amounts, the whole alphabet soup).

    ✨ Schedule & Environment

    • Tuesday–Friday: 9am–7pm

    • Saturday: 9am–2pm

    (We’re exploring a multi-provider schedule to support work-life balance and shared coverage.)

    The space is bright, warm, calm, modern — with the occasional burst of laughter, sage burning metaphorically (not literally… most of the time), and the steady rhythm of patients moving through care.

    ✨ Pay & Perks

    • Competitive hourly pay

    • Complimentary chiropractic care

    • Discounts on acupuncture + massage/manual therapy

    • Growth opportunities as we expand

    • A workplace culture that’s actually supportive, not pretend-Instagram-supportive

    • You become part of a small, purpose-driven team doing meaningful work every day

    ✨ How to Apply

    Send your resume + a short note sharing why this role resonates with you.

    We don’t need a formal cover letter — just your voice, your story, your vibe.

    Email: info@suvarnachiropractic.com

    Subject Line: “Front-of-House Lead Application — SUVARNA”

    If you’re the type who brings ease into a room, who loves being the glue that keeps things together, and who thrives in a space built on healing, clarity, and gorgeous structure — we can’t wait to meet you.

    ✨Key to Balance