We are seeking a professional, friendly, and organized individual to join our team and serve as the first point of contact for patients and visitors. In this role, you will help create a welcoming experience while supporting daily front-desk operations in a fast-paced healthcare environment. The ideal candidate is detail-oriented, communicates effectively, and is committed to delivering excellent customer service.

Responsibilities

• Greet patients and visitors in a courteous and professional manner
• Answer and direct incoming phone calls, taking accurate messages when needed
• Schedule, confirm, and manage patient appointments
• Collect and update patient information with accuracy and confidentiality
• Check patients in and out, verify required forms, and process necessary paperwork
• Assist with coordinating front-desk workflow to support smooth office operations
• Maintain a clean, organized, and welcoming reception area
• Handle basic administrative tasks such as filing, scanning, and data entry
• Work collaboratively with clinical and administrative team members
• Provide support with insurance verification and other patient service tasks as assigned

Qualifications

• Previous receptionist, front desk, or customer service experience preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and remain calm in a busy environment
• Proficiency with computers and standard office software
• Ability to maintain professionalism and confidentiality at all times
• Experience in a medical or specialty practice is a plus
• High school diploma or equivalent preferred

Skills and Attributes

• Patient-focused and service-oriented mindset
• Positive attitude and professional demeanor
• Dependable, punctual, and team-oriented
• Ability to adapt to changing priorities
• Comfortable working in a structured, detail-driven environment

What We Offer

• A supportive and collaborative work environment
• Opportunity to contribute to a patient-centered practice
• Training and growth opportunities
• Competitive compensation based on experience
• Benefits include Cosmetic Perks, Medical, dental, vision, term life insurance, 401(K), Pet insurance and addtional voluntary products

If you are a motivated professional who enjoys helping others and creating a positive first impression, we encourage you to apply.