Benefits:

Company parties

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks

Competitive Hourly Pay

Career Growth Opportunities

Fun and Energetic Environment

Discount on Products and Services

Job Summary

We are looking for a friendly, welcoming receptionist to join our team!

As the receptionist/concierge for our busy salon, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Greet guests as they arrive at the clinic

Answer phone calls and schedule appointments

Assist with maintaining a clean and inviting environment

Make sure new clients know what to bring with them for their pet's visit

Be responsible for compiling the initial patient chart

Post all transactions for the day

Maintain the auto-reminder system so all clients with appointments for the following day are notified ahead of time

Call all "no-shows" 10 minutes after the time they were to have arrived and get an update and/or reschedule

Make sure new patients/clients are scheduled properly

Keep schedule full and maximize production in office

Manage lobby and ensure clients are following our rules

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

Two or more years of customer service experience is preferred

Previous experience as a receptionist is preferred

Excellent communication skills with a focus on customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills