Benefits:
401(k)
Employee discounts
Health insurance
Paid time off
401(k) matching
Competitive salary
Opportunity for advancement
Medical Receptionist – Podiatry Practice
Benefits & Perks
Competitive hourly pay
Paid time off
Health insurance benefits
401(k)
Career growth opportunities
Friendly, team-oriented work environment
Employee discounts on select products and services
Job Summary
Yeargain Foot & Ankle is seeking a friendly, dependable, and highly organized Medical Receptionist to join our team. We are a busy podiatry practice with two Dallas locations at Baylor University Medical Center and Methodist Dallas Medical Center.
Our front desk team plays an important role in creating an excellent experience for our patients. As a Medical Receptionist, you will be one of the first people our patients interact with, whether they are calling the office or arriving for an appointment. We are looking for someone who is welcoming and professional while also being organized, efficient, and comfortable working in a fast-paced medical office.
The ideal candidate has excellent communication and customer service skills, strong attention to detail, and the ability to handle multiple responsibilities throughout the day. Previous medical office experience is preferred, and bilingual English/Spanish candidates are strongly encouraged to apply.
Responsibilities
Greet patients warmly and provide a professional and welcoming check-in and check-out experience
Answer incoming phone calls and assist patients with scheduling, questions, and general office needs
Schedule, confirm, and reschedule patient appointments
Verify and update patient demographic and insurance information
Assist with insurance eligibility and verification
Collect copays, deductibles, outstanding balances, and other patient payments
Accurately enter and maintain patient information in the electronic medical record (EMR)
Communicate effectively with physicians, medical assistants, billing staff, and other members of the practice
Help coordinate patient needs and maintain efficient patient flow throughout the office
Maintain an organized, clean, and professional front desk and reception area
Protect patient privacy and follow HIPAA requirements
Assist with administrative duties and other front-office responsibilities as needed
Work collaboratively with the entire team to provide an excellent patient experience
Qualifications
Previous experience in a medical office or medical receptionist position is preferred
1–2 years of customer service experience preferred
Excellent verbal and written communication skills
Friendly, professional, and patient-focused demeanor
Strong organizational skills and attention to detail
Ability to multitask and prioritize responsibilities in a busy medical office
Comfortable using computers, electronic medical records, and scheduling software
Dependable, punctual, and able to work effectively as part of a team
Experience with eClinicalWorks (eCW) is a plus
Experience with insurance verification and collecting patient payments is a plus
Bilingual English/Spanish is a huge plus and strongly preferred
Work Location
This position supports our two Dallas locations at Baylor University Medical Center and Methodist Dallas Medical Center. Candidates should be comfortable working at either location based on the practice schedule.
About Yeargain Foot & Ankle
At Yeargain Foot & Ankle, our goal is to provide high-quality foot and ankle care while creating a welcoming and positive experience for every patient. We value teamwork, professionalism, reliability, and treating our patients with kindness and respect.
We are looking for someone who wants to become an important part of our team and grow with our practice.