Receptionist and Operations Associate

** About Brynmor (find us on LinkedIn, Facebook, Instagram and X @brynmorearlyed)**

Established in 2022 with a vision that high quality early childhood education is within reach for every child, family and community, our mission is to ensure that: each child reaches their full potential; parents are free to do their best work with peace of mind because their children are safe, loved and thriving; and early childhood educators are respected and valued for the critical role they are playing in the development and learning of young children.

We are a privately owned business established with the belief that private companies have a responsibility to be a force for good. We believe that the growth of our company must be in partnership with the children and families we serve, the early childhood educators and staff we employ, and the companies and public agencies with whom we partner. Here’s more on our values and beliefs and how our existence is dedicated to the experiences children, families and our team have in our programs each and every day.

Our commitment to diversity, equity, inclusion and belonging is core to our character as an early childhood education company. We are strengthened because of diversity of thought, culture, traditions, language, experiences, spiritual practices and religion. It is evident in our position descriptions, our hiring practices, our salaries and benefits, in the aesthetics, equipment and materials at our centers, our curriculum and assessment practices and in the experience our employees, children and families have as they see themselves in our organization. Here’s more on our commitments to culture, our team, and the children and families we serve.

Job Location: Culpeper, VA (on-site)

Reports to: Executive Director

Hourly: $17.00-$19.00 per hour

Schedule: Monday through Friday 9:00 to 6:00

About the Position

We are seeking a receptionist and operations associate to support the executive director, families, and our team members in ensuring the smooth and consistent operations at our Culpeper location where we serve children ages six weeks through five years. The successful candidate will report directly to the executive director.

The position covers a broad range of responsibilities including greeting all visitors, supporting families in transitioning their children to and from care, enrolling new families, ensuring all necessary enrollment forms are completed, maintaining records to ensure compliance with child care licensing and Brynmor’s expectations, receiving inbound phone calls, tracking medication storage, supplies and purchases and providing administrative support for the executive director in the overall operations of the center.

The ideal candidate is a transparent and collaborative partner willing to innovate and experiment to support the evolving practice of high-quality early childhood education.

Key Responsibilities:

• Greet and welcome families as they are transitioning their children to and from care. Ensure families are supported through Brightwheel child care management system in enrollment, billing and family support.
• Answer, route and return inbound calls and voicemails.
• Ensure all aspects of the family experience as they inquire about availability, enroll their children, complete paperwork and tour through the program.
• Establish and maintain strong, proactive relationships and communications with Brynmor families and team members.
• Ensure all medications are properly logged in, stored, administered and returned to families.
• Support the executive director in administrative functions to ensure Brynmor meets all state licensing, health and safety requirements and NAEYC criteria.
• Support the executive director in ensuring that the center is properly equipped with supplies at all times.
• Coordinate logistics for special events and professional development.
• Exemplify the highest level of business and personal integrity, is mission driven and has a team orientation at all times.
• Demonstrate excellent communication and organizational skills and the ability to resolve problematic situations quickly with a good eye for detail.
• Role model for Integrity and Honesty : Has the highest standards of integrity and honesty. Will be an ambassador for Brynmor and have a direct impact on Brynmor’s brand.
• Demonstrates strong Service Orientation : Adept at working with children, families, team members and other stakeholders from many racial, ethnic and cultural backgrounds to positively impact, build futures and do good. Recognize contributions and celebrate what is unique about each of us.
• Embraces the principles of Equity, Diversity, Inclusion and Belonging : Contributes to an inclusive and safe environment where team members have the opportunity to contribute to their full potential while developing a powerful sense of shared purpose that motivates the team to achieve higher levels of performance.
• Innovation and Expertise : Proactively communicates challenges and opportunities to the Executive Director and the team while implementing solutions to overcome the constraints. Adept at anticipating the needs of Brynmor families and team members.
• Care and Collaboration: Demonstrates a highly collaborative style grounded in a service mindset.
• Drives results : Sense of urgency, goal orientation and focus; ability to solve problems in a way that consistently meets or exceeds established goals; sets new and stretch goals for self; motivated by creating better ways of doing things, so that higher levels of performance are possible.

Critical Competencies for Success

Qualifications:

• Clear, proactive oral and written communicator.
• Minimum high school diploma. Associate degree preferred.
• Proven work experience in a similar role.
• Excellent time management, prioritization and multitasking skills.
• Excellent problem-solving skills.
• Fluency in multiple languages is desirable.
• Ability to lift 50 pounds, sit on floor, kneel, bend, and carry young children.

Compensation:

Brynmor offers competitive compensation and strong benefits including:

• Compensation range: $17.00-$19.00 per hour
• Paid Holidays
• Vacation
• Sick Leave
• Parental and Family Leave
• Flexible spending account
• Group health, dental, vision, life and disability insurance
• 401(K) with a matching plan
• Tuition reimbursement for coursework leading to a degree or credential in early childhood education.
• Child care tuition discount
• NAEYC Membership
• Annual professional development __

__

How to Apply: Please send cover letter and resume to careers@brynmorearlyed.com.

Brynmor Early Education & Preschool is a Certified Women Owned Business and a Certified Virginia Values Veterans (V3) Business.