Benefits:

401(k)

Company parties

Dental insurance

Opportunity for advancement

Training & development

Vision insurance

Job title: Receptionist

At emmUcare, we value consistency not only for our employees but for the clients we serve every day. Our culture is built on respect, teamwork, open communication, accountability, and a shared commitment to providing dependable, high-quality care and service. We believe that every team member plays an important role in supporting our mission and ensuring a positive experience for everyone who walks through our doors.

Key Responsibilities

Front Desk Management

Greet visitors warmly and direct them to the appropriate staff or department

Answer and route incoming phone calls, take accurate messages, and assist callers with inquiries

Manage and maintain appointment schedules, including scheduling, rescheduling, and cancellations

Administrative Support

Assist with clerical duties including filing, document organization, and data entry

Sort and distribute incoming mail and coordinate outgoing mail and packages

Monitor office supply inventory and assist with ordering when supplies are low

Client & Customer Service

Provide professional and courteous assistance to clients, visitors, and employees

Answer questions and provide information about company services

Address or escalate client concerns appropriately to ensure timely resolution

Office Coordination

Assist with daily operations including managing the medical supply store and Call Dashboard

Schedule and prepare meeting rooms and ensure shared office spaces remain organized

Support coordination of meetings, internal events, or office activities as needed

Technology & Office Equipment

Operate and maintain office equipment such as printers, copiers, and scanners

Provide basic troubleshooting assistance and coordinate with IT support when necessary

Record Keeping & Data Management

Maintain accurate and organized office files and records (both electronic and physical)

Enter and update information in company systems and databases

Additional Duties

Assist with special projects and administrative tasks assigned by management

Follow company procedures and maintain professionalism in all interactions

Qualifications

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Professional, welcoming, and dependable demeanor

Basic proficiency in office software and office equipment

Ability to work in a team-oriented environment while maintaining accountability

At emmUcare, we believe that consistent care and strong teamwork create the best outcomes for both our employees and the clients we proudly serve.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to emmUcare Home Health.