Reconstruction Department Manager
About SERVPRO®
SERVPRO® is a trusted leader in cleanup, restoration, and reconstruction services across residential and commercial properties. Our team is committed to delivering fast, professional service and exceptional quality to help clients get back to business or life after a disaster.
We are seeking an experienced Reconstruction Department Manager to lead our reconstruction division, manage project staff, oversee all construction projects, and handle department estimates directly.
Key Responsibilities:
Oversee all activities and personnel within the Reconstruction Department (Project Managers, Coordinators, Subcontractors)
Provide leadership, coaching, and accountability to project management staff
Perform all initial site inspections and produce detailed, accurate estimates using Xactimate or comparable software
Work closely with insurance adjusters, property owners, and internal teams to scope, sell, and manage reconstruction jobs
Plan, schedule, and resource projects to ensure timely, on-budget completion
Implement and improve departmental processes and KPIs for quality, timeliness, and profitability
Build and maintain strong relationships with subcontractors, vendors, and suppliers
Review and approve project budgets, contracts, change orders, and billing
Monitor project progress through site visits and status meetings
Ensure compliance with SERVPRO® standards, insurance requirements, safety guidelines, and regulatory codes
Collaborate with ownership and senior management to support growth and operational goals
Qualifications:
5+ years of experience in residential/commercial reconstruction management
3+ years of experience leading construction project teams
Advanced proficiency in Xactimate estimating software (Level 2 or higher preferred)
Strong background in insurance restoration/reconstruction work
Knowledge of residential and commercial building codes, regulations, and best practices
Proven ability to manage budgets, scheduling, subcontractor negotiations, and project profitability
High-level organizational, leadership, and communication skills
IICRC certifications (WRT, ASD) or equivalent industry credentials are a plus
Valid driver's license with a clean record
Ability to pass background check and drug screen
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.