Reconstruction Manager

SERVPRO of Norwich and Windham County

Reconstruction Manager

Norwich, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Profit sharing

    The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, and resource providers involved in construction services.

    Primary Roles and Responsibilities

    1. Customer Satisfaction

    a. Be responsible for customer service and management of the customer experience.

    b. Compile and resolve punch list items.

    c. Perform final walk-through with customer.

    d. Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.

    e. Manage all warranty activities

    1. Project Initiation

    a. Evaluate and sell projects.

    b. Educate customers on construction process.

    1. Project Planning

    a. Identify and document project scope of work.

    b. Create and Review estimates.

    c. Obtain customer and client agreement on scope and estimate.

    d. Review budgets.

    e. Ensure proper permits are acquired

    1. Project Execution

    a. Create project schedule and timeline.

    b. Identify and qualify subcontractors and resource providers.

    c. Negotiate terms and set expectations.

    d. Plan, organize, and manage crews and subcontractors.

    e. Schedule all subcontractors and material suppliers.

    f. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.

    Necessary Experience and Skill Set

    Previous construction management experience Superb customer service track record Effective written and oral communication Intermediate math skills Experience in restoration and/or construction preferred

    Formal Education/Training

    High school diploma/GED

    Project Management Experience

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Life insurance

    Paid time off

    Vision insurance

    Commissions

    Car Allowance

    Salary is dependent upon knowledge, certifications and experience

    Physical and Work Environment Requirements

    Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.

    Normal Working Hours, Additional Working Hours, and Travel Requirements

    This is a full-time position, working 8:00 a.m.–5:00 p.m., Monday–Friday, 40+ hours per week. This position frequently requires long hours, working. Travel is required and is primarily local but some may be out of area.

    Flexible work from home options available.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.