Job description:

Expanding Legal Copy Service is seeking a Full Time Applicant to perform tasks as an Coordinator / Expeditor for Record Retrieval position. Full Time remote position available. Hours of Operation: 8- 5 PST.

Responsibilities include but not limited to:

40-50 incoming and out going calls to facilities and locations as a scheduler /appointment setter / Coordinator.

Check status on pending records and retrieve them in a timely fashion;

Build relationships with clients to ensure they are satisfied with services.

Build relationships with facilities and/or locations to help escalate issues to retrieve records within the lime frame provided.

Verification, research, managing calendar;

Eams & Case Searches

Check accuracy of documents received;

Reviewing billing and insuring accuracy from providers;

Preparing, sending, receiving, responding to correspondence, bills, declaration of due diligence, along with other documents.

Sorting, mailing, faxing, filing, emailing;

Qualifications & Skills:

Experience in working in a legal copy service is highly desired.

Experience in legal/medical retrieval company a plus.

Self Starter who is capable of managing multiple tasks, detail oriented and meet critical deadlines;

Ability to work in fast paced team environment;

Ability to work independently and be able to thing creatively out of the box to retrieving records.

Basic Knowledge of Excel, Word, Email, Calendar, Internet required;

Able to work well with Others and meet deadlines;

Building Client Relations

Work well under pressure with strong verbal communication skills including active listening;

Professional attitude and outgoing personality;

Customers Service (CSR) experience required.

Good phone etiquette.

Strong verbal communication skills including active listening.

Benefits:

$18.00-$20.00 depending on experience

Vacation Accrue

Selected paid Holidays after 90 day probation period

Vacation Accrual

Direct Deposit