Recovery Case Manager

Montachusett Recovery Center

Recovery Case Manager

Leominster, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Opportunity for advancement

    Training & development

    Wellness resources

    Key Responsibilities:

    · Build trusting relationships with individuals in recovery to provide mentorship, encouragement, and navigation through systems of care.

    · Assist individuals in creating recovery plans and identifying goals related to health, wellness, housing, employment, and social connectedness.

    · Provide linkages to services such as treatment providers, recovery housing, healthcare, social services, and peer support groups.

    · Collaborate with clinical teams, community partners, and local agencies including courts, detox centers, shelters, hospitals, and community programs to support client care.

    · Support individuals in accessing and understanding MassHealth, DTA, DMH, SSA, and other benefits or entitlements.

    · Accompany individuals to appointments and advocate with or on behalf of them when needed.

    · Document services, progress, and referrals in a timely and accurate manner according to program standards and funding requirements.

    · Maintain healthy boundaries, confidentiality, and ethical standards in accordance with HIPAA and 42 CFR Part 2.

    · Participate in regular supervision, trainings, and team meetings to enhance practice and professional growth.

    · Promote Montachusett Recovery Center’s values of dignity, inclusion, hope, and community empowerment.

    Qualifications:

    · A four-year or higher education degree in human services, psychology, or related field preferred.

    · Must be in personal recovery for at least 2 years and have a strong understanding of recovery principles and pathways.

    · Familiarity with the North Central Massachusetts recovery ecosystem is preferred.

    · Excellent communication, organizational, and problem-solving skills.

    · Comfort with technology and electronic record-keeping.

    · Must have reliable transportation and valid driver’s license for field-based work.

    Preferred Qualifications:

    · Certification as a Recovery Coach in Massachusetts by the MBSACC preferred (or willingness to obtain).

    · Bilingual in English/Spanish or another language.

    · Familiarity with electronic health records (EHR) systems.

    · Experience working with individuals affected by substance use, mental health challenges, or incarceration is strongly valued.

    Work Environment:

    · Office-based and community outreach setting.

    · Some travel required for home visits, community meetings, or appointments.