Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

The Recovery Lounge Concierge is responsible for running the day-to-day operations of the Recovery Lounge and creating an exceptional experience for each member. This role guides members on how to properly use all of the recovery modalities such as the Dry Cold Plunge, Infrared Sauna, Cryotherapy, Float Therapy and more, while keeping the space clean, organized, and running efficiently.

Responsibilities:

Oversee daily operations of the recovery lounge and member check-ins

Lead and support Recovery Lounge staff, including coaching and upholding standards and expectations

Educate members on proper use and benefits of each modality

Maintain a clean, calm, and organized environment

Monitor session times, equipment use, and member flow

Oversee equipment functionality and safety

Answer member questions related to muscle recovery, soreness, and post-workout recovery practices

Create a relaxing environment where members comfortable

Requirements:

Background or strong interest in fitness, strength training, or muscle recovery

Comfortable explaining recovery methods to members

Strong customer service and leadership skills

Some sales experience is preferred, but not required.

Some special event experience is preferred

Experience in a med spa, fitness center or high end retail environment preferred

Organized, dependable, and detail-oriented

Must be able to clear a background check

Must have reliable transportation

Flexible schedule including some nights and weekends

This role is ideal for someone who understands training and recovery and can help members get the most out of the lounge after tough workouts.