Recovery Support & Family Outreach Coordinator

RSPPW & Healthy Families – Active Parenting Programs

Community Behavioral Health, LLC
Department: Recovery Supports & Healthy Families
Reports To: Program Manager, Recovery Supports & Practices
Employment Type: Full-Time, Exempt
Grant-Funded Position
Compensation: $27.97/hour
Schedule: 40 hours per week (80 hours biweekly)

• 20 hours/week – RSPPW (Recovery Supports for Pregnant & Parenting Women)
• 20 hours/week – Healthy Families / Active Parenting
  Location: Tri-County Maryland (community-based; travel required)

Position Summary

Community Behavioral Health is seeking a self-directed, community-based Recovery Support & Family Outreach Coordinator to support two grant-funded programs simultaneously :

1. RSPPW (Recovery Supports for Pregnant and Parenting Women)
2. Healthy Families / Active Parenting

This role blends active outreach, recruitment, and enrollment with family-centered assessment, parenting education, recovery support coordination, and data reporting. The Coordinator will work independently in the community to identify eligible participants, engage families, conduct assessments, provide referrals, and maintain strong documentation in accordance with grant and agency requirements.

This position is funded through the current grant cycle. Continuation beyond the grant period is contingent upon grant renewal and funding availability.

Core Responsibilities

Program Time Allocation

• RSPPW Program: 20 hours per week
• Healthy Families / Active Parenting: 20 hours per week
  Time, documentation, and reporting must be clearly tracked by program.

RSPPW Responsibilities (20 hours/week)

Outreach, Recruitment & Engagement

• Conduct tri-county outreach to recruit pregnant, postpartum, and parenting women with substance use disorders.
• Build referral pipelines with healthcare providers, DSS, treatment programs, shelters, and community partners.
• Participate in community events, health fairs, and outreach activities to promote RSPPW services.
• Re-engage hard-to-reach or disengaged participants through consistent follow-up.

Recovery Support Coordination

• Develop Individualized Care Plans (ICPs) within 5 business days of enrollment.
• Maintain weekly participant contact (in-person, phone, or secure messaging).
• Provide trauma-informed, strengths-based recovery support.
• Coordinate transportation and logistical supports to reduce barriers to care.
• Facilitate planned discharges or administrative discharges after 30 days of no contact.

Referrals & Documentation

• Connect participants to medical, behavioral health, housing, childcare, employment, and recovery resources.
• Document all interactions within 24 hours in the RSPPW database.
• Track referrals and outcomes in the designated referral system.
• Submit required monthly RSPPW reports.

Healthy Families / Active Parenting Responsibilities (20 hours/week)

Family Outreach & Assessment

• Identify and recruit families eligible for Healthy Families / Active Parenting services.
• Conduct initial family assessments and Parent Surveys using program-approved tools and protocols.
• Identify family strengths and incorporate them into assessments and service planning.
• Demonstrate strength-based, family-centered, culturally responsive engagement.

Parenting & Family Support

• Model and reinforce effective, nurturing parenting skills and non-violent discipline practices.
• Facilitate or support parenting groups, family education activities, and community education programs.
• Assist families in accessing community resources outside program parameters when needed.
• Maintain appropriate program boundaries and professionalism in all family interactions.

Care Coordination & Collaboration

• Build and maintain a community resource and referral network.
• Act as liaison with partner agencies and participate in Clinical Collaborative Meetings.
• Identify situations requiring crisis or safety intervention (including child abuse/neglect concerns) and follow mandated reporting and supervisory protocols.
• Participate in required wraparound trainings, continuing education, and team meetings.

Documentation & Compliance

• Complete all required Healthy Families documentation accurately and on time.
• Maintain organized, audit-ready records.
• Meet weekly supervision requirements and productivity standards.
• Submit timesheets, mileage, and required reports in a timely manner.

Required Skills & Attributes

• Highly self-directed ; able to work independently without close supervision.
• Comfortable actively recruiting families and participants in the community.
• Strong organizational skills for managing data collection, assessments, and reporting across two grants.
• Excellent interpersonal and communication skills.
• Ability to engage families in a non-judgmental, culturally responsive, trauma-informed manner.
• Demonstrated ability to prioritize workload, manage time, and meet deadlines.
• Willingness to travel throughout the tri-county area using a reliable personal vehicle.

Minimum & Preferred Qualifications

Minimum Education Requirement

• High school diploma or equivalent required

Preferred Education

• Associate degree or higher in social work, public health, counseling, human services, or related field

Experience

• Minimum 2 years working with families, parents, or high-risk populations
• Experience in:
  • Community outreach or home visiting
  • Parenting education or family support
  • Substance use recovery or behavioral health services (preferred)

Training Requirements

• Completion of all required onboarding and ongoing trainings, including:
  • Trauma-informed care
  • Implicit bias and health equity
  • Recovery-oriented practices
  • Parenting and family-centered service models
  • Grant- and agency-required professional development

Equal Opportunity Statement

Community Behavioral Health, LLC is an Equal Opportunity Employer committed to diversity, equity, and inclusion. Candidates with strong community ties and experience working with families and recovery-focused populations are encouraged to apply.