Well-established global talent and entertainment company is hiring a Sales Operations Representative to join the Sales Ops Team in Los Angeles, CA. Must have Bachelors in Finance, Accounting or Business field. This role will report to a Sales Operations Manager and is a critical liaison between the Agents who will record client bookings and set up payment schedules as initiated by Agents and Agent Assistants. In a GAAP compliant accounting environment this role will enter new client bookings and review and modify existing bookings as necessary to reflect updated performance dates. This role will meet with Agents/Assistants on a routine basis and provide reporting to Agents to facilitate forecasting and collections. This is an exciting position for anyone who has a Business/Finance background who has an interest in transitioning to the entertainment industry!

Responsibilities:

• Meet with the Sales Operations Manager and provide weekly updates on client booking status
• Meet with assigned agents regularly (1-2 times per month) and their assistants weekly to ensure complete and accurate booking data and reports
• Enter and maintain client bookings
• Review client bookings entered by assistants for accuracy and completeness
• Coordinate with counterparts at other companies as necessary to complete booking details
• Provide regular reporting to agents to facilitate forecasting, collections, and insights into client performance
• Coordinate with the Cash Management team as necessary to ensure payments are applied to the correct booking
• Provide exceptional customer service to agents and other stakeholders
• Build long-term relationships based on trust and confidentiality
• Assist with ad hoc requests 

Requirements:

• Minimum 3+ years of experience in an office setting preferred
• Bachelor’s degree in Accounting, Finance, Business or related field preferred
• Entertainment experience preferred
• Prior experience in a customer service focused role a plus
• Highly organized with strong attention to detail
• Self-motived and tenacious; to be successful, the role requires persistence and follow-up
• Excellent communication skills – both verbal and written
• Proficient in Excel and Outlook