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Entry Level Customer Service Representative

Red Label Enterprises

Entry Level Customer Service Representative

Reseda, CA +3 locations
Full Time
Paid
  • Responsibilities

    Job Description

    Fortunately, with everything going on, Red Label Enterprises has been deemed by the government as an ESSENTIAL BUSINESS. This means that no matter the situation, we will continue to operate and help serve our community. With 17 years of experience behind us, we’re fortunate to be able to navigate through any scenario.

    We understand that there’s been a shift in the job market and you may be entering a completely new field when applying for this position. We think that’s great! Red Label is providing PAID TRAINING for all new members of the team.

    RED LABEL PERKS:

    • Paid training in customer service, marketing, and communications
    • Weekly paycheck
    • Job security (no one has been furloughed or laid off during the pandemic)
    • Stable income (hourly pay with performance bonuses)
    • Learning environment
    • Family oriented culture
    • Optional weekend hours available
    • Full time and part time schedules offered
    • Optional weekly company outings
    • Growth potential for the right candidates

    IDEAL CANDIDATES ARE…

    • Wanting a healthy challenge in their career/personal development
    • Enthusiastic about learning new skills
    • Solution oriented when faced with a problem
    • Resourceful and goal oriented
    • Capable of working solo and with a team
    • Optimistic and outgoing
    • Skilled communicators
    • Leadership minded
    • Comfortable in a fast paced environment

    BASIC RESPONSIBILITIES:

    • Resolves any problems, questions, or concerns with professionalism and open communication
    • Builds rapport with customers and colleagues
    • Assists in executing annual projects in alignment with the overall goals of the company
    • Participates in service, brand, and product knowledge training
    • Able to multitask, prioritize and manage time effectively
    • Utilizes knowledge of products, services, and brands
    • Responsible for inventory tracking
    • Builds knowledge of systems implemented during each customized client promotion/field campaign
    • Provides swift and attentive service
    • Stays informed of company and client policies, procedures, and promotions

    NO DIRECT EXPERIENCE NECESSARY; PAID TRAINING IS PROVIDED BILINGUAL IS A PLUS!  

  • Locations
    Reseda, CA • Burbank, CA • Azusa, CA • Baldwin Park, CA