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Customer Service Representative

Red Label Enterprises

Customer Service Representative

Downey, CA +1 location
Full Time
Paid
  • Responsibilities

    For the past 9 months, Red Label has continued to provide a stable work environment for all staff members and has continued to service their clients. No matter what happens in the coming weeks and months, Red Label will still continue to help out and serve the greater Los Angeles area; just like we’ve been doing for the past 17 years.

    We understand that there’s been a shift in the job market and you may be entering a completely new field when applying for this position. We think that’s great! Red Label is providing paid training for all new members of the team.

    RED LABEL ADVANTAGES:

    • Job security (no one has been furloughed or laid off during the pandemic)
    • Learning environment
    • Team oriented culture
    • Weekly paycheck
    • Full time and part time schedules available
    • Optional weekend hours
    • Stable income (paid on an hourly basis)
    • Paid training in customer service, marketing, and communications

    WE’RE LOOKING FOR PEOPLE WHO ARE...

    • Highly interested in marketing and customer service
    • Upbeat and have a positive attitude
    • Genuinely interested in helping others from all walks of life
    • Willing and eager to learn
    • Ready to increase and strengthen their skill set
    • Self motivated and driven
    • Problem solvers
    • Efficient communicators
    • Comfortable working solo or in a team

    JOB REQUIREMENTS:

    • Able to multitask, prioritize, and manage time effectively
    • Resolves any problems, questions, or concerns with professionalism and open communication
    • Builds rapport with customers and colleagues
    • Builds knowledge of systems implemented during each customized client promotion/field campaign
    • Ensures the highest level of effective communication and leadership daily
    • Assists in executing annual projects in alignment with the overall goals of the company
    • Utilizes knowledge of products, services, and brands
    • Responsible for inventory tracking
    • Stays informed of company and client policies, procedures, and promotions
    • Provides swift and attentive service
    • Participates in service, brand, and product knowledge training
  • Locations
    Downey, CA • San Fernando, CA