THIS POSITION IS ON-SITE 100% OF THE TIME. THERE ARE NO REMOTE/HYBRID OPTIONS.
Want to work in a fun environment with like-minded, hard-working and upbeat team of employees? We want to bring you on to our fast-paced wholesale plush toy company! We offer great benefits with opportunities for personal and professional growth.
Nature Planet manufactures toys in Asia and sells to zoos, museums, aquariums, outdoor/adventure retailers, national and state parks, and other tourist-centric attractions. Nature Planet is seeking a Customer Service Admin.
RESPONSIBILITIES AND DUTIES:
- Answer phones and assist with general customer service inquiries: may include sending invoices, updating order status, sending order confirmations, updating customer profiles
- Troubleshoot shipping issues
- Prepare return authorizations and credit memos
- Assist Order Entry for Sales and Accounting
- Learn our plush product lines with proficiency
SKILLS/QUALIFICATIONS REQUIRED:
- WORK ON-SITE 100% AT 15455 NW GREENBRIER PARKWAY, BEAVERTON
- 2+ years of clerical or administrative experience
- 1-2 years customer service experience
- Excellent written and oral communications
- Must be organized & detail oriented
- Proficient in Microsoft Office
- ERP experience is a plus
- A positive & calm attitude even while stressed
- Fast and accurate data entry skills
- Team player in a fast-paced environment
WE OFFER:
- Starting salary - $20.00 to $23.00 per hour
- 401(k) with 100% company matching up to 3% of contributions and 50% matching up to 5% of contributions
- Medical and Dental Insurance
Job Type: Full-time
Salary: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Required)
- Administrative: 2 years (Required)
Work Location: One location