Experienced Automotive Service Advisor

Redlands Auto Plaza

Experienced Automotive Service Advisor

Redlands, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Experienced Automotive Service Advisor

    We are one of the fastest growing Dealerships in all of Southern California. We are looking for Service Advisors, 2 years Automotive Service experience is required but will make possible exceptions for the right persons. We provide both factory and internal training for advancement potential within the dealership. Salary and benefits are commensurate with experience and will only be discussed upon the positioned being offered after interview process. We look forward to receiving your Resume.

    • Two years or more previous automotive Service experience.
    • Ability to be on your feet for long periods of time.
    • Ability to follow processes to ensure quality and safety
    • Must pass a drug test
    • Must pass a physical
    • Valid driver's license and a good driving record.
    • Must display good judgment.

    Experienced Maintenance Service Advisor Responsibilities:

    • Schedule service appointments by answering incoming service calls
    • Greet customers in a timely, friendly manner and obtain information
    • Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
    • Prepare repair orders (RO) by describing symptoms, problems and causes discovered, as well as repairs and services required
    • Provide the client with an accurate estimate of repair or maintenance cost. An explanation of associated cost, detailing problems and pertinent information and secure client authorization of repair or service
    • Can work in a fast-pace environment, are organized and manage time efficiently
    • Documenting work performed on each vehicle on the repair order.
    • Providing an exceptional customer experience to drive loyalty

    Experienced Maintenance Service Advisor Benefits:

    • We have a comprehensive Pay Plan and Benefits package that will be explained in detail with Selected Job Candidates

    Job Type: Full-time

    Experience:

    • Service Advisor: 2 year (Required)

    Job Type: Full-time

    Salary: $45,000.00 to $100,000.00 /year

    The Service Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $16.00. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.