Member Service Center Representative (Call Center) - Part Time

Wright-Patt Credit Union Inc.

Member Service Center Representative (Call Center) - Part Time

Napa, CA
Part Time
Paid
  • Responsibilities

    The Cloud Engineer is responsible for ensuring the delivery of cloud computing services. This includes preparing cloud infrastructure for organizational applications, implementing a cloud computing strategy, and ensuring the security of cloud systems.

    1. Design, prepare, and configure an optimal cloud environment for the organization’s existing applications, services, dependencies, and more. (30%)

    2. Plan and implement migrations to the cloud from an on-premises environment. (30%)

    3. Monitor and manage cloud-based systems once migrated to ensure optimal security, performance, and cost efficiency. (20%)

    4. Managing 3rd party Cloud Services Provider (CSP) professional services vendors. (10%)

    5. Manage technological projects as assigned. Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. (10%)

    Required Skills

    Cloud Performance Tuning, LAN/WAN Knowledge, Cloud Network Design, and Implementation, Problem Solving, Strategic Planning, Multi-tasking, Quality Focus, Coordination, Technical Understanding, Quick Study, Technical Zeal. The following are also required:

      1. Bachelor’s Degree is required. Candidates who present an equivalent combination of formal training and experience in required areas may also be considered.
      1. At least 5 years’ experience in cloud computing technologies, such as IaaS, PaaS, and containers (Docker or Kubernetes), and best practices.
      1. Must possess a Cloud certification or better.
      1. Working knowledge of the major cloud platforms such as AWS, Azure, GCP.
      1. At least 5 years of experience with VMWare ESX 6 or better
      1. Working knowledge of Windows and widely used Linux distros including Ubuntu, and SUSE.
      1. Experience in the management and design of a mid-sized Cloud Services Solution or greater.
      1. Good understanding of networking concepts, including TCP/IP, DNS, OSPF, BGP, and stateful firewalling.
      1. Strong project management skills in technical environments.
      1. Valid driver’s license and ability to operate a motor vehicle.
      1. Ability to pass background check for Wright-Patterson Air Force Base (WPAFB) or Department of Defense (DoD) to acquire “Contractor” badge is required.

    This position requires 1-2 days per week in the office.

    Required Experience

    This position requires 1-2 days per week in the office.

  • Qualifications

    Cloud Performance Tuning, LAN/WAN Knowledge, Cloud Network Design, and Implementation, Problem Solving, Strategic Planning, Multi-tasking, Quality Focus, Coordination, Technical Understanding, Quick Study, Technical Zeal. The following are also required:

      1. Bachelor’s Degree is required. Candidates who present an equivalent combination of formal training and experience in required areas may also be considered.
      1. At least 5 years’ experience in cloud computing technologies, such as IaaS, PaaS, and containers (Docker or Kubernetes), and best practices.
      1. Must possess a Cloud certification or better.
      1. Working knowledge of the major cloud platforms such as AWS, Azure, GCP.
      1. At least 5 years of experience with VMWare ESX 6 or better
      1. Working knowledge of Windows and widely used Linux distros including Ubuntu, and SUSE.
      1. Experience in the management and design of a mid-sized Cloud Services Solution or greater.
      1. Good understanding of networking concepts, including TCP/IP, DNS, OSPF, BGP, and stateful firewalling.
      1. Strong project management skills in technical environments.
      1. Valid driver’s license and ability to operate a motor vehicle.
      1. Ability to pass background check for Wright-Patterson Air Force Base (WPAFB) or Department of Defense (DoD) to acquire “Contractor” badge is required.

    This position requires 1-2 days per week in the office.