Job Description

NATIONAL ACCOUNT MANAGER

Reports To: VICE PRESIDENT OF SALES STRATEGY

Location: AUSTIN, TX

For more than 19+ years, REDWOOD LOGISTICS has been helping move businesses forward by connecting our clients to winning strategies. Redwood is a next-generation leader in third-party logistics. We focus brilliant minds, technology services, and performance excellence to modernize your supply chain. Your business was never designed to be ordinary. Your logistics partner shouldn’t be either.

See for yourself why The Chicago Tribune has named Redwood Logistics a Top Workplace for several years running!

REDWOOD MULTIMODAL, a subsidiary of Redwood Logistics, is a full-service, non-asset brokerage company that takes pride in providing unparalleled transportation services to our customers while maintaining mutually beneficial relationships with our carriers.  Our combination of mode expertise, operational excellence and focus on safety and compliance will get our customers’ goods to their destinations.

POSITION DESCRIPTION:

As a NATIONAL ACCOUNT MANAGER, you will be responsible for promoting Redwood Multimodal’s transportation services and bringing on new clients.   

RESPONSIBILITIES:

• Make sales calls to current and potential clients to promote Redwood’s transportation services
• Generate sales leads and keep CRM portfolio organized in order to effectively report to sales manager as requested
• Field calls from current or potential clients for new business opportunities
• Complete rate proposals
• Negotiate pricing for transactional sales  
• Request credit approval for new clients in accordance with standard procedures
• Assist in collections or work with AR team, as needed, on past due invoices
• Keep informed on industry trends, services, and competitor activities
• Meet and exceed daily/weekly/monthly sales goals that will be transparently discussed and laid out for you from the start
• Maintain daily client relationships to assigned accounts, acting as primary contact and re-directing to other departments as needed

QUALIFICATIONS:

• Minimum 3 years’ experience working in the logistics industry, ideally within a freight brokerage environment
• Minimum 1 year experience in cold-calling/inside sales role preferred at freight brokerage or similar environment
• Excellent negotiation, communication, problem-solving, and networking skills
• Ability to drive results within a fast-paced, dynamic work environment
• Embrace team atmosphere and be willing to offer help wherever needed

REWARDS:

• Culture of unlimited growth with new positions and departments created regularly to support our growing customer base
• Paid maternity and paternity leave policies
• Medical, dental, vision and 401k plans (with match)
• Flexible-spending, mass transit and dependent care plans
• Health savings account, with company contribution
• Short-term, long-term and life insurance policies subsidized by company
• Cell phone discounts; reduced fees for health and fitness clubs
• Additional benefits including pet insurance, accident care and more
• Competitive referral bonus program
• Competitive PTO plans, with extra floating holiday and time off to volunteer
• Fundraising and volunteer opportunities to give back to our local and national communities