Job Description

CARRIER SALES REPRESENTATIVE (AFTER-HOURS/WEEKENDS)

FULL-TIME PREFERRED (PART-TIME FLEXIBILITY FOR STRONG CANDIDATES)

Location: CHICAGO, IL

REDWOOD LOGISTICS is a privately held, strategically integrated logistics provider founded in 2001.  Through our 19 year history we’ve listened to our customers’ needs and have created a family of companies that can solve their logistics and transportation challenges.  See for yourself why The Chicago Tribune has named Redwood Logistics a Top Workplace for several years running!

REDWOOD MULTIMODAL, a subsidiary or Redwood Logistics, is a full-service, non-asset brokerage company that takes pride in providing unparalleled transportation services to our customers while maintaining mutually beneficial relationships with our carriers.  Our combination of mode expertise, operational excellence and focus on safety and compliance will get our customers’ goods to their destinations.

POSITION DESCRIPTION:

As an AFTER-HOURS CARRIER SALES REPRESENTATIVE, you will play a crucial role at Redwood Multimodal by identifying, sourcing and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction.  

MUST HAVE AVAILABILITY TO WORK SATURDAY AND SUNDAY AND/OR AFTER-HOURS DURING THE WEEK OR WEEKENDS.

RESPONSIBILITIES:

• Track load life-cycle from shipment to delivery with an emphasis on inbound & outbound phone calls, but also utilize electronic means of tracking
• Communicate relevant freight updates to customer and/or internal carrier & operations teams
• Provide and negotiate freight rates to motor carriers (and internal sales team as needed), ensuring maximum profitability on a daily, weekly, monthly, quarterly basis
• Coordinate available customer freight with available motor carrier equipment
• Consistently provide service and support to motor carriers in an effort to build the business relationship
• Maintain a file of all open truck shipments and of records of trailers in assigned areas
• Communicate with motor carriers to schedule trucks and resolve issues
• Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
• Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
• Perform other related duties as assigned

QUALIFICATIONS:

• Availability to work shifts on Saturday, Sunday and after 5PM on weeknights, up to 40 hours per week
• Excellent communication, networking, negotiation and problem-solving skills
• Results-driven
• Thrives in a fast-paced environment
• Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs
• Logistical planning, routing, or dispatch experience a plus

BENEFITS PACKAGE:

• Culture of unlimited growth with new positions and departments created regularly to support our growing customer base
• Paid maternity and paternity leave policies
• Medical, dental, vision and 401k plans (with match)
• Flexible-spending, mass transit and dependent care plans
• Health savings account, with company contribution
• Short-term, long-term and life insurance policies subsidized by company
• Cell phone discounts; reduced fees for health and fitness clubs
• Additional benefits including pet insurance, accident care and more
• Competitive referral bonus program
• Competitive PTO plans, with extra floating holiday and time off to volunteer
• Fundraising and volunteer opportunities to give back to our local and national communities