Job Description

_ About the Referral Intake Specialist_

The Referral Intake Specialist role is responsible for maximizing the organ referral and evaluation process in collaboration with the Referral Optimization Charge (ROC), Advisor on Call (AOC), Organ Recovery Coordinator (ORC), Organ Donation Coordinator (ODC), Donor Legacy Advocate (DLA), hospital staff, physicians, and medical director as needed.

• Responsible for the initial intake and screening of heart beating ventilated (HBV) referrals, assessing organ donor suitability, and enhancing the donation process.
• Responsible for maintaining donor records, electronic medical record entry, and communication in conjunction with Donor Legacy Services.
• For potential organ donors, the RIS is occasionally responsible for facilitating family conversation regarding donation, in collaboration with the ORC and DLA staff if available. This includes collaborating with hospital staff to determine appropriate timing for family counseling and conversation.
• Assists in the eye and tissue referral process as related to heart beating ventilated donors.
• Interacts with hospital staff members in a professional manner to obtain thorough and accurate medical information regarding the potential donor.

We Offer

Competitive salary
Annual organizational incentive program
Medical, dental & vision insurance
Paid life and long-term disability insurance
Voluntary life insurance options
403(b) employer match and profit sharing
Tuition assistance program
Employee wellness & assistance programs
Inclusive culture – consistently recognized as a top workplace in Arizona
Tobacco-free, drug-free workplace

Qualifications

** Requirements**

Minimum Experience:

• 1 year healthcare/medical terminology experience

Preferred Experience:

• 2 years of experience as an EMT-P, LPN, RN, RT, medical scribe, or previous OPO experience

Preferred Education:

• EMT-P, LPN, RN or RT license. Associate or Bachelor’s Degree or relevant medical certification.

Additional Information

Donor Network of Arizona is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws. All employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact our team at hr@dnaz.org. We are committed to maintaining a drug-free workplace.