Job Description

Refresh Mental Health, is seeking a strategically focused Operations Associate to focus on the expansion and growth of our facilities. This individual will establish and maintain effective professional relationships with clinicians, physicians, staff, patients, referral sources and the public as well as spend time helping ease the transition for new acquisitions and provide support for all growth opportunities.

KEY FUNCTIONS:

• Evaluate and make recommendations for business development and expansion opportunities within assigned territories
• Oversee the implementation of all expansion projects within assigned territories
• Travel and meet with all new businesses and help guide them through the transition process
• Provide support implementing any policies and procedures, as well as new EHR systems
• Provide continual process improvement including all clinic processes and/or services
• Maintain professional affiliations and enhance professional growth and development to remain current in the changing healthcare trends as related to management of clinic operations
• Promoting the image of Refresh to the regional and national community
• Determine space utilization for each business - hiring needs, gaps

REQUIREMENTS:

• Must have a Masters degree (Preferably in a mental health, business administration, or healthcare administration related field)
• Advanced degrees "or licenses are a plus and will be highly considered
• Must have at least 2 years' experience in healthcare or business 
• Ability and willingness to travel at least 80% of time
• Strong analytical and organizational skills
• Must be detail and solutions-oriented
• Excellent communication skills, both written and verbal

SKILLS:

• Build trust-based relationships with all businesses
• Self-awareness and effective communication with high-level executives
• Objection resolution skills that uncover additional needs while deepening the relationship
• Big picture thinker with a high degree of organizational skill and a team player.

Company Description

Refresh Mental Health is the parent company of premiere outpatient mental health, substance abuse & eating disorder practices across the US. We are one of the largest and fastest growing private behavioral health companies in the US with 1000+ clinicians in over 25+ practices, with 100+ office locations in 20 states and growing. We are actively seeking partnerships with counselors, therapists and other behavioral healthcare providers nationwide. Our goal is to provide an excellent working environment and resources for clinicians, so they can focus on what they do best — providing exemplary care to clients. See Open Positions for all of our Clinics and Offices at https://www.refreshmh.com/join-our-team/careers/ EEO Statement Refresh is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.