Job Description

It’s an exciting time to be in the AI space for CX. TheLoops is growing and we are bringing on an Account Manager to assist in our continued growth.

Account Executive Job Responsibilities:

• Understand prospect’s needs & articulate TheLoops value proposition
• Develop pipeline and nurture opportunities using social media (LinkedIn), in person event networking, Hubspot and other strategies and platforms
• Run a tight sales cycle, negotiate contracts, and close deals while hitting quota
• Monitor the competitive landscape across AI and become the customers’ trusted advisor on industry trends, the competitive landscape and Support operations
• Solid understanding of Support operations, AI and quantifying ROI

What We’re Offering

• Salary Range: $135,000-$150,000 annually + 100% variable compensation
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

Qualifications

Required skills and qualifications:

• Experience selling B2B solutions across Enterprise and Mid-market accounts
• Tech savvy and agile
• Familiarity with CRM platforms and ticketing solutions:
  • Salesforce, Zendesk, Intercom
• Past experience using Fathom, Linkedin Sales Navigator, Notion, and Hubspot
• Understand and be proficient in the MEDDIC sales strategy
• Excellent presentation, written communication, time management, and organizational skills
• Team player, optimistic attitude and able to work in fast paced, ever changing startup environment
• Independent/creative “self-starter” who can add value to other areas of the business
• Ability to work through various time zones and weekends as needed

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer