Rolling Hills Hospitality is seeking an experienced hospitality leader to join our growing organization as Regional / Area Director of Operations. This role offers the opportunity to help shape operational strategy and performance across a collection of distinctive hotels while partnering closely with General Managers and property leadership teams. We are looking for a hands-on leader who brings deep hotel operational experience, strong food and beverage expertise, and a passion for developing teams and delivering exceptional guest experiences. This position requires a balanced leader who combines strategic perspective with hands-on operational understanding, strong financial acumen, and the ability to build and lead effective teams. Responsibilities: Operational Leadership • Provide strategic operational oversight across multiple hotels within the Rolling Hills Hospitality management platform. • Work closely with General Managers and property leadership teams to drive operational consistency, service excellence, and financial performance. • Ensure each property delivers exceptional guest experiences while maintaining efficient and disciplined operations. • Identify opportunities for operational improvement and implement best practices across properties. Food and Beverage Leadership • Provide oversight and strategic guidance for restaurant, bar, and food and beverage operations across applicable properties. • Partner with property teams to enhance concept positioning, service execution, and operational performance. • Support the development and refinement of F&B strategies that drive both guest satisfaction and profitability. • Assist with menu positioning, service standards, and operational alignment where appropriate. Financial Performance • Drive revenue growth and profitability across multiple properties. • Monitor and analyze operational and financial performance, including revenue generation, GOP performance, departmental profitability, and labor management. • Partner with property leadership teams in the development of annual budgets, forecasting processes, and capital planning initiatives. • Identify opportunities to enhance operational efficiency while protecting and elevating the guest experience. People Leadership and Culture • Serve as a mentor and strategic partner to General Managers and senior property leaders. • Foster a culture of accountability, collaboration, and professional development across the organization. • Support leadership development, succession planning, and talent retention initiatives. • Promote a culture that reflects the values and standards of Rolling Hills Hospitality while encouraging innovation and operational excellence. Strategic Initiatives and Portfolio Support • Work closely with executive leadership on key operational initiatives and portfolio-wide strategies. • Support hotel openings, transitions, renovations, and repositioning efforts when required. • Collaborate with ownership groups, brand partners, and internal leadership to ensure operational alignment and strong asset performance. Quality Assurance and Brand Standards • Ensure consistent adherence to brand standards while preserving the unique positioning of each property. • Conduct regular property visits and operational reviews to evaluate performance and service delivery. • Champion continuous improvement initiatives designed to enhance guest satisfaction and operational results. Qualifications: Experience • A minimum of ten years of progressive leadership experience within the hospitality industry is required. • Experience overseeing operations across multiple properties is strongly preferred. • Candidates should have demonstrated operational experience within focus-service and lifestyle or boutique hotel environments, with exposure to full-service hotel operations considered beneficial. • Substantial experience in food and beverage operations is essential. • Candidates must possess a proven ability to manage complex hospitality operations while delivering strong financial and service results. Leadership and Professional Skills • The successful candidate will demonstrate exceptional leadership and coaching capabilities, along with a strong understanding of hotel operational metrics and financial performance indicators. • This individual must possess strong strategic thinking skills combined with the ability to execute effectively in a fast-paced operating environment. • The role requires excellent communication, relationship management, and problem-solving abilities, as well as the ability to influence and collaborate with diverse leadership teams across multiple properties. Personal Attributes • The successful candidate will bring a genuine passion for hospitality and service excellence. • They will demonstrate a balanced leadership style that combines operational discipline with creativity and innovation. • Strong emotional intelligence, professional presence, and the ability to build trusted relationships are essential. • A commitment to developing people and fostering a high-performing organizational culture is critical to success in this role.

• Operational Leadership • Provide strategic operational oversight across multiple hotels within the Rolling Hills Hospitality management platform. • Work closely with General Managers and property leadership teams to drive operational consistency, service excellence, and financial performance. • Ensure each property delivers exceptional guest experiences while maintaining efficient and disciplined operations. • Identify opportunities for operational improvement and implement best practices across properties.Food and Beverage Leadership • Provide oversight and strategic guidance for restaurant, bar, and food and beverage operations across applicable properties. • Partner with property teams to enhance concept positioning, service execution, and operational performance. • Support the development and refinement of F&B strategies that drive both guest satisfaction and profitability. • Assist with menu positioning, service standards, and operational alignment where appropriate.Financial Performance • Drive revenue growth and profitability across multiple properties. • Monitor and analyze operational and financial performance, including revenue generation, GOP performance, departmental profitability, and labor management. • Partner with property leadership teams in the development of annual budgets, forecasting processes, and capital planning initiatives. • Identify opportunities to enhance operational efficiency while protecting and elevating the guest experience.People Leadership and Culture • Serve as a mentor and strategic partner to General Managers and senior property leaders. • Foster a culture of accountability, collaboration, and professional development across the organization. • Support leadership development, succession planning, and talent retention initiatives. • Promote a culture that reflects the values and standards of Rolling Hills Hospitality while encouraging innovation and operational excellence.Strategic Initiatives and Portfolio Support • Work closely with executive leadership on key operational initiatives and portfolio-wide strategies. • Support hotel openings, transitions, renovations, and repositioning efforts when required. • Collaborate with ownership groups, brand partners, and internal leadership to ensure operational alignment and strong asset performance.Quality Assurance and Brand Standards • Ensure consistent adherence to brand standards while preserving the unique positioning of each property. • Conduct regular property visits and operational reviews to evaluate performance and service delivery. • Champion continuous improvement initiatives designed to enhance guest satisfaction and operational results.