The Regional Director of Operations (RDO) is responsible for the successful and profitable operation of multiple hotels within a designated region. This role requires a strategic and hands-on approach to maximize guest satisfaction, drive revenue growth, and ensure operational excellence across all assigned properties. We uphold a people-first culture where relationships come before business, and intentional culture powers performance. Our mission—to raise the bar on what Relationships, Reputation, and Returns mean in hospitality—drives everything we do. By combining proven systems, talent development, and a culture rooted in genuine connection and ownership results, our company fosters an environment where team members are empowered to grow and deliver exceptional outcomes. Responsibilities: • Provide timely performance reports, financial updates, and operational insights to stakeholders, including owners and corporate leadership. • Promote a customer-focused culture by delivering outstanding guest experiences, conducting regular guest satisfaction surveys and utilizing feedback to continually improve service and experience. • Conduct property inspections, enforce regulatory and franchise compliance, and address concerns to uphold brand standards. • Recruit, train, and mentor a high-performing team while cultivating a positive, inclusive, and goal-oriented work environment. • Manage all daily hotel operational areas, including housekeeping, maintenance, front desk, and F&B to ensure smooth and efficient execution. Qualifications: • Bachelor's degree (B.A.), three to five years related experience and/or training, or equivalent combination of education and experience. • Proficient in budgeting, forecasting, and financial reporting, with the ability to evaluate performance and pinpoint areas for improvement. • Strong verbal and written communication skills, with the ability to lead meetings and present effectively to stakeholders at all levels. • Ability to thrive in a fast-paced environment and manage changing business needs with frequent overnight travel, as such, should be available by phone 24 hours a day, 7 days a week. • Proven ability to manage diverse teams, delegate effectively, and develop talent across multiple property locations. Compensation: $85,000 - $95,000 yearly

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