Regional Director of Operations

Location: Englewood Cliffs, NJ
Compensation: $150,000–$180,000 Base
Schedule: Full-Time | Hybrid, 3 Days In-Office / 2 Days Remote
Travel: Regional travel required

Position Overview

We are seeking a Regional Director of Operations to lead operational performance, develop State Directors, and support expansion across multiple markets within a growing healthcare services organization.

This is a leadership role for someone who knows how to turn strategy into execution, develop strong leaders, and solve complex operational challenges.

You'll oversee performance across assigned states, identify barriers to growth, and work closely with operational, clinical, and corporate teams to improve patient access, staffing capacity, and service delivery.

Success requires strong business judgment, adaptability, and the ability to drive results in a fast-moving environment.

Key Responsibilities

• Regional Leadership: Lead, coach, and develop State Directors, establish expectations, and drive accountability across multiple markets.

• Operational Performance: Improve service capacity, staffing readiness, patient access, and efficiency through measurable performance goals.

• Problem-Solving & Execution: Identify operational bottlenecks, resolve escalated challenges, and ensure solutions are implemented.

• Growth & Expansion: Support new location openings, market expansion, and operational readiness, aligning teams and resources with growth plans.

• Systems & Scalability: Strengthen workflows, operational standards, reporting, and technology adoption to support consistent execution.

• Cross-Functional Leadership: Partner with Clinical Operations, Talent Acquisition, Intake, Staffing, Credentialing, Revenue Cycle Management, Finance, and Business Intelligence.

Qualifications

• At least 2 years of experience leading teams, with demonstrated success improving operational performance and developing people.

• Experience coordinating operations across multiple teams, locations, or business units.

• Proven ability to improve processes, resolve operational challenges, and deliver measurable results.

• Strong analytical judgment and experience using KPIs to identify priorities and drive improvements.

• Resourceful, adaptable leadership style with strong decision-making and follow-through.

Preferred Qualifications

• Experience in ABA, behavioral health, healthcare, home health, or another complex service-based organization.

• Experience managing managers or directors across multiple locations or states.

• Bachelor's degree or higher.

Benefits

Medical, dental, and vision insurance, paid time off, paid sick leave, 401(k) with company match, and professional development opportunities, subject to eligibility.

Email Resume: Joel@maiplacement.com

Apply Online:

https://jobs.crelate.com/portal/maiplacement/job/9dk91wodn45gwk13txp5u99gyo?crt=1792598656110

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