Regional General Manager

Location: Cleveland, OH (Lakewood, Van Aken + 3rd location on deck) Reports To: Chief Operating Officer

The Role

Boom’s Pizza is more than a job — it’s a movement built on craft, community, and hustle. We serve some of the best damn pizza in the country, and we mean that. Our dough goes through a 3-day, long-form cold ferment, then hits a stone deck PizzaMaster oven at 600° for a perfect 6-minute bake — crisp, chewy, and unforgettable. It’s the real deal.

As Regional GM, you’ll lead this flavor-powered operation across multiple shops — managing daily flow, developing killer teams, and helping guide Boom’s next phase of growth. We’re Born of Hard Times — and we’re building something people believe in.

What You’ll Do

🔥 Lead the Pizza Revolution

Oversee ops at 2–3 Boom’s locations, from dough drop to guest drop-off

Work side-by-side with store teams to keep quality, consistency, and energy on point

Uphold the standards that make our pizza great — cold ferment timelines, kitchen flow, bake technique, and thoughtful service

🌱 Build the Team Culture

Hire, train, and grow the next wave of Boom’s leaders

Host performance reviews with transparency and care

Embed our values into every shift:

Protect Your Peace

Always Learning

Cultivate Joy

Trust and Respect

📈 Own the Numbers

Track and drive sales, labor, and COGS performance

Analyze P&Ls and build incentive plans with your GMs

Audit kitchen and service systems regularly to keep things tight

🧠 Expand the Vision

Support the opening of new locations — we're scouting new cities now

Share local stories with marketing and be a proud face of the brand

Make sure Boom’s stays a place people want to work, eat, and celebrate

🧘 Step Into the Fire (Calmly)

Respond to emergencies, staff shortages, equipment breakdowns, and guest issues with clarity and confidence

Be the voice of reason when pressure hits — calm, clear, present

What You Get

Competitive salary + bonus opportunities

Medical benefits after 90 days

Real upward mobility as we expand

Work-life alignment — great people, great energy, real culture

A chance to be proud of what you serve and who you serve it with

What You Bring

3–5 years in multi-unit leadership or top-tier GM experience

A love for craft food and chef-led service environments

Understanding of fermentation, consistency, and quality execution

Leadership style built on coaching, not command

Comfortable with systems, spreadsheets, and sweat

Why Boom’s?

Because we’re not slinging fast food — we’re baking something better. 600 degrees. 6 minutes. 3 days of ferment. And a forever obsession with getting better.

If you’re ready to lead a crew, grow a brand, and serve food that makes people say “holy sht, this is good”* — this is your sign.