Benefits:
401(k)
Health insurance
Paid time off
Position Summary:
As a Regional Office Administrator for RE/MAX Executive Realty, the responsibilities are extensive and varied, however the Regional Office Administrator is primarily responsible for the overall management of the offices, assuring all transactions are compliant both legally, financially, and within the Company’s requirements, while exceeding the expectations of the real estate agents and their clients. The Regional Office Administrator is a reflection and an extension of the Company’s owners.
Qualifications, Experience and Knowledge Required
Essential
Unyielding moral character
“How can I help you” attitude
A proven ability to build strong relationships and trust
Maintain excellent focus while multi-tasking
Ability to maintain confidentiality
Excellent verbal and written communication skills
Strong administration skills – organized, systems oriented, thorough, and ability for an amazing attention to detail
Be proficient in the use of Outlook, Word and Excel
Current driver’s license
Having own car and automobile insurance
High school diploma or equivalent
Background check and drug testing
Desired
· Proven ability to handle a variety of people with diverse communication styles and behaviors
· Experience with administrative functions
· Real estate support or para-legal experience
· Associate or bachelor’s Degree
· Bi-lingual
Roles and Responsibilities
This position may require working in three different office locations within a week. Office locations are Westborough, Grafton, and Hopkinton.
Responsible for initial contact with our real estate agents, our clients, and the public. Always be polite and professional as you may be the first and only impression of the Company.
Answer the telephone promptly and professionally with a smile.
Greet people with a smile and offer to be of assistance when someone comes into the office
Return emails promptly and professionally
Responsible for office equipment and supplies.
Make sure all equipment is operational and we have adequate supplies.
Make sure all company computers are functioning and display TVs are working
Anticipate inventory of supplies to ensure we always have on hand
Know which vendors to contact for assistance with equipment or services.
Responsible for the opening and the closing of the office and the general appearance of the office
Make sure phones are off of Night Service
Check overnight messages and distribute accordingly
Maintain neatness in common areas at all times
Make sure the office is inviting and comfortable.
Lock and secure office when leaving.
Agent Support
Primary point of contact for our agents
Assist agents with office equipment, technology, and platforms
Assist agents with transaction documentation compliance
Maintain agent’s licenses and state required information
Responsible for Transaction Compliance
Obtain and store all required documents
Assure documents are completed correctly and fully executed
Responsible for Financial Management for Transactions
Timely collect funds for transactions and deposit into bank
Record all financial transactions
Assure each real estate transaction is in balance for the escrow account
Prepare funds for disbursement
Balance each transaction
About Us RE/MAX Executive Realty passionately helps people fulfill their real estate dreams. We deliver this by providing exceptional service and support to our clients and we execute our work flawlessly. We enjoy a positive, enthusiastic work environment where we embrace a fun, stimulating and collaborative culture. We are lifelong learners who are committed to personal and professional growth. We are socially responsible as it is part of our foundation as individuals and as a Company to act for the benefit of society.