Nurse Navigator – Heart Failure Program
**Spokane, WA – In-Office | $36.32 - $54.83
** Full-Time, Exempt | Day Shift (Mon–Fri, 8:00 AM – 4:00 PM)
About Us
At Cardiac Study Center, we deliver compassionate, innovative care that improves heart health and transforms lives. With over 50 years of cardiology expertise in the Pacific Northwest, we partner with Pulse Heart Institute and MultiCare Health System to provide industry-leading outpatient cardiac care. Join a mission-driven team where your work makes a difference—one heartbeat at a time.
Why You'll Love Working With Us
- Weekday schedule only — no weekends or holidays
- Fulfilling and impactful work improving the lives of heart failure patients
- Autonomy and collaboration across inpatient and outpatient teams
- Strong partnerships with top cardiology specialists and nursing leaders
- Robust benefits package including:
* Medical, dental, and vision coverage
* 401(k) with employer match
* Paid time off, holidays, and floating holidays
* Tuition assistance
* Employee wellness programs and mental health resources
About the Role
The Heart Failure Nurse Navigator plays a vital role in the patient journey, supporting individuals diagnosed with heart failure from hospital discharge through outpatient care. In this multifaceted role, you'll act as a case manager, educator, and advocate—working closely with physicians, floor nurses, and support staff to ensure continuity of care and prevent hospital readmissions.
You'll split your time between two primary campuses: DMOB (main office) and DHEC (hospital campus) , actively engaging with both clinic and inpatient teams.
Day-to-Day Responsibilities
Patient Navigation & Advocacy
- Coordinate follow-up care post-hospitalization
- Educate patients and families on heart failure, medications, lifestyle, and care plan
- Perform CardioMEMS monitoring and interpret data
- Navigate barriers to care including insurance or scheduling issues
- Establish long-term support relationships with patients
Hospital-Based Coordination
- Round on floors to identify heart failure patients and collaborate on discharge plans
- Be a visible presence on the floor and in PPR meetings
- Collaborate with inpatient teams to ensure timely GDMT (guideline-directed medical therapy) initiation
- Provide staff education, in-services, and training on heart failure protocols
Program Development & Quality Improvement
- Assist with development and refinement of HF education packets
- Educate new RN residents and cardiology fellows on heart failure protocols
- Monitor outcomes and track patient success to inform quality improvement
Team & Clinic Support
- Support outpatient clinic operations during staff absences
- Make HF education packets for both inpatient and clinic use
- Collaborate with Billing, HUCs, and leadership on follow-up processes
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What You'll Need to Succeed
Required Qualifications
- Current Washington State RN license required
- Bachelor's degree in Nursing (BSN) preferred; associate degree considered with additional experience
- 3–5 years of clinical experience (experience with cardiac or heart failure patients a plus)
Preferred Experience (please apply even if you don't have this experience)
- Master's degree in Nursing (a standout feature, but not required)
- Experience developing healthcare programs
- Knowledge of GDMT and heart failure case management
- Strong interpersonal, communication, and critical thinking skills
- Passion for patient-centered care and health education
Work Environment
- Location: DMOB with frequent trips to DHEC
- Schedule: Monday–Friday, 8:00 AM – 4:00 PM (Exempt role)
- Environment: In-office, clinical setting with regular walking between hospital floors and clinic locations
- Travel: Local, between partnered locations only
Join Our Team
If you're a dedicated RN passionate about heart failure education, advocacy, and care coordination, we encourage you to apply. Be the clinical bridge that connects inpatient excellence to outpatient support and long-term healing.
Position ID: 00793