JOB REQUIREMENTS -Must be fluent in communication and English -Must have a clear criminal charges -Must be at least 40wpm average -Must be above 18years -Customer orientation and ability to adapt/respond to different types of characters -Excellent communication and presentation skills -Ability to multi-task, prioritise and manage time effectively DUTIES AND RESPONSIBILITES: *Open and maintain customer accounts by recording account information *Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution *Prepare product or service reports by collecting and analyzing customer information *Contribute to team effort by accomplishing related results as needed * Track materials removed from files in order to ensure that borrowed files are returned. WORK ACTIVITIES Documenting/Recording Information Performing Administrative Activities Establishing and Maintaining Interpersonal Relationships Interacting With Computers Processing Information Additional Information *This is a Full Time/Part Time Job. Overtime is 1.5 time above regular pay. *Pay mode: Checks, Wire transfer or Direct Deposit *Hourly payment: $20.09/hour *Benefits include: 401k, health and dental, paid vacation and 2 weeks sick leave *You will be enrolled for Benefits after 3weeks. *You have to keep strict record of time and activities. A time sheet would be sent to you every Friday for monitoring (In your own format).OK