Job Description

The Recruitment Relationship Manager II, Direct Sourcing is responsible for leading the direct sourcing and successful placement of open vacancies for assigned accounts. This role serves as the primary contact for hiring managers, providing expert guidance throughout the recruitment lifecycle. The Recruitment Relationship Manager II collaborates closely with Program Specialists (PSs) and Recruitment Sourcing Managers (RSMs) in both onshore and offshore delivery centers, and mentors Direct Sourcing Delivery and PMO teams to ensure best practices are consistently applied.

Reporting to the Director, Service Excellence, this position champions the Allegis Global Solutions Direct Sourcing product and drives operational excellence at every client interaction.

** Essential Functions**

• Direct Sourcing Execution: Proactively source, screen, and present qualified candidates for open positions, ensuring all direct sourcing activities align with client requirements and account KPIs.
• Recruitment Process Management: Oversee the end-to-end recruitment process, including requisition intake, candidate pipeline management, interview coordination, and offer negotiation, to meet or exceed agreed service levels.
• Market Intelligence & Advisory: Analyze and communicate current recruitment trends and market intelligence to hiring managers, acting as a strategic Talent Advisor to inform hiring decisions.
• Stakeholder Engagement: Build and maintain strong relationships with hiring managers, client stakeholders, and internal teams. Effectively manage stakeholder expectations and resolve issues to prevent escalations.
• Collaboration with Internal Teams: Partner with AGS Centers of Excellence (COEs) and shared services groups to address complex client needs and deliver tailored recruitment solutions.
• Risk & Compliance Oversight: Identify, assess, and escalate risk or compliance issues related to recruitment activities. Ensure all processes adhere to relevant legislation and client policies.
• Continuous Improvement: Anticipate potential roadblocks in the recruitment process and develop proactive solutions to optimize delivery and client satisfaction.
• Mentorship & Team Support: Coach and mentor Direct Sourcing Delivery Teams and PMO teams, sharing best practices and supporting professional development.
• Talent Pool Management: Utilize specialist market knowledge to build and maintain pre-qualified talent pools in collaboration with Recruitment Sourcing Specialists and Managers.
• Performance Monitoring: Monitor and analyze recruitment activity within assigned business areas to ensure accurate volume forecasting and strategic alignment with client goals.
• Client Relationship Development: Develop and maintain client relationships to support the achievement of Direct Sourcing product objectives and ensure long-term partnership success.

Qualifications

• Tertiary qualification in business or a related discipline highly desirable; Bachelor’s degree preferred.
• Minimum 4 years of full-cycle recruitment experience in staffing or corporate HR, preferably within a global organization.
• Demonstrated expertise in behavioral-based interviewing across diverse roles.
• Proven ability to interpret and implement Master Service Agreements (MSAs) and Statements of Work (SOWs).
• Track record of managing multiple concurrent searches and stakeholder relationships throughout the recruitment lifecycle.
• Strong analytical skills with the ability to translate data into actionable insights.
• Effective influencer with experience driving outcomes without direct authority.
• Experience designing and executing sourcing strategies and plans.
• Exceptional communication and interpersonal skills.
• Proficient in Microsoft Office applications.
• Prior experience using Applicant Tracking Systems (ATS).
• Skilled in writing client-focused communications, including emails and job descriptions.
• Capable of delivering presentations to client groups ranging from 1 to 15 participants.

Additional Information

Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for accommodation options.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.