Job Description

Reliable PBX is seeking a Technical support representative.

• Be able to provide solutions to clients over the phone and email.
• Communicate with the end users and enter issues and resolutions into an automated ticketing system.
• Ability to multi task.
• Problem-solving skills. Great attention to detail.
• Must have good oral and written communication skills, including the ability to listen and explain technical terms.
• Strong written communication skills. Ability to document accurately and thoroughly.
• Basic office software experience (Word, Excel etc.)