Benefits:

Employee discounts

Paid time off

The Night Auditor reviews the daily guest ledger of the hotel and verifies financial balances. Also acts as a Front Desk clerk during night hours, including checking guests in or out, taking reservations by phone, and providing services to guests.

Responsibilities

· Maintain accurate front desk cash drawers, room sales, and accurate folio transactions

· Greet, register, and assign rooms to guests

· Issue room key and escort instructions

· Transmit telephone messages

· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions

· Keep records of room availability and guests' accounts

· Compute bills, collect payments, and make changes for guests

· Make and confirm reservations

· Post charges such as room, sundry items, fax or copy

· Make restaurant, transportation, or entertainment reservations, and arrange for tours

· Deposit guests' valuables in safe deposit box

· Answer telephone calls promptly and politely in accordance with hotel policies

· Restock work area - maintain neat and organized work area

· Deliver supplies to guests as needed

· Review data regarding room status, income and expenditures

· Prepare computer generated reports as required

· Verify journal and ledger entries of cash, check and credit card payments

· Transmit daily credit card batches to bank

· Prepare checkout folios for daily departures with credit card payments