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Customer Service Rep/Order Processor

RemX

Customer Service Rep/Order Processor

Los Alamitos, CA
Full Time
Paid
  • Responsibilities

    Job Description

    A manufacturing company  is hiring a Customer Service Associate.  M-F 7-4:30pm, Located in Cypress.   Evaluation to hire Offering $18-20/hr.

    Customer Service Associate Duties:

    • Provide service to consumer callers and parts accounts, retailers and wholesalers.
    • Take in-bound calls.  Heavy phones.  Answer customers’ questions.  Assist customers with parts orders and warranty issues. And assist retailers and wholesalers with questions regarding orders.
    • Process payment for repair invoices.
    • Process orders and quotations received by email.
    • Process department mail
    • Reply to email inquiries.
    • Invoice commercial orders
    • Review all orders received on the daily bases.
    • Assist in the warehouse when needed.

     

     

    Customer Service Associate Requirements:

    ·         1+ years in order processing inbound call

    ·         Ability to communicate well (written and oral) in English. 

    ·         PC skills (Word and Excel) helpful but will train. 

    ·         Microsoft Dynamics experience would be helpful. 

    ·         Must be able to learn our fishing tackle product line (will train). 

    ·         Must be able to work well with deadlines. 

    ·         Heavy phone contact with our consumer customers around the nation.

    Company Description

    RemX is the professional staffing division of EmployBridge, a $3 billion staffing organization with more than 600 offices in the U.S. and Canada. For nearly two decades, RemX has specialized in the recruitment of finance and accounting professionals. Using its proven "Exact Match" methodology, RemX matches qualified talent with the right job opportunities on a temporary, contract, contract-to-hire and direct hire basis.